Software Development Manager, Imperium Network Traffic and Security

Amazon.com Inc

TX

JOB DETAILS
SKILLS
Access Control, Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Automation, Coaching, Firewalls, IP (Internet Protocol), Incident Management, Incident Response, Leadership, Machine Tool, Model Validation, Network Administration/Management, Network Architecture/Engineering, Network Connectivity, Network Security, On Call, Onboarding, Order/Customer Fulfillment, Problem Solving Skills, Resource Management, Retail, Service Level Agreement (SLA), Software Development, Software Engineering, Strategic Planning, Subnet, Team Lead/Manager, Technical Delivery, VLAN (Virtual Local Area Network), Vehicle Fleets
LOCATION
TX
POSTED
4 days ago

Every device in an Amazon fulfillment center-cameras, robots, conveyors, scanners-needs a network connection to operate. Before any device can communicate, it needs a dedicated network segment: a VLAN with a subnet and IP address assigned, security rules configured, and connectivity verified. Multiply that across 2,500+ fulfillment sites worldwide, each running dozens of solutions, and you begin to see the scale of the problem this team solves.

You will lead a team of 6 engineers who own the service that manages this entire lifecycle. Your service is the single source of truth for every network segment across Amazon"s fulfillment network. When a new solution needs connectivity, your APIs allocate the segment. When a site launches, your system pre-stages the network before anyone asks. When security policies change, your service enforces them across the fleet.

Today, this system works-but it requires too much human involvement. Every new solution needs a VLAN ready and waiting at the site before it can connect. Today, engineers manually replenish these pre-staged VLAN pools when they run out-blocking onboarding until they act. Migrations between network architectures require careful coordination because configuration files can fall out of sync. Security rule changes that should be routine have caused outages when validation gaps allowed bad state to reach production. The team has experienced real incidents where silent failures masked problems for days before they surfaced as customer-impacting outages.

Your job is to solve these problems permanently. You will lead the engineering effort to make this system predict demand and auto-replenish VLAN pools before they exhaust, detect when deployed state drifts from intended state and self-correct, migrate 680 sites to a modern network architecture while onboarding 635 retail locations into unified management, and scale a simplified security model-validated to reduce firewall complexity by 89%-across the entire fleet. You will also build the APIs that allow AI agents to query and operate on network state directly, making your service the first in this organization to be fully consumable without a human in the loop.

This is a people leadership role. You will hire, coach, and grow engineers. You will own the roadmap, make trade-off decisions, coordinate delivery across multiple partner teams, and be accountable for the operational health of a tier-1 service. You will set the technical direction for a system that, when it fails, stops packages from moving.

Key job responsibilities

  • Hire, develop, and retain a high-performing team of 6 software engineers delivering network automation at Amazon scale
  • Own the technical roadmap and delivery of four strategic initiatives spanning dynamic resource allocation, site migration, security scaling, and self-service tooling
  • Drive operational excellence for tier-1 services: on-call, incident handling, post-incident reviews, automated deployments, and SLA compliance
  • Manage cross-team dependencies with 3+ partner organizations and deliver integrated solutions on mutual timelines
  • Own business goals and deliver against quarterly milestones with measurable outcomes
  • Define and execute simplification strategy-removing legacy code paths, eliminating static file dependencies, and reducing operational surface area
  • Build the foundation for AI-driven network operations by making your APIs agent-consumable and structured for autonomous workflows

A day in the life

Amazon offers a full range of benefits that assist you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team

The Imperium Network Traffic and Security (INTAS) team owns the Network Segmentation Service (NSS), the source of truth for network segmentation across Amazon"s 2,500+ operational fulfillment sites. NSS provides APIs that define, allocate, and lifecycle-manage every VLAN, subnet, and IP address on the fulfillment network. The team delivers network security solutions using Access Control Lists (ACLs) and VLANs deployed on networking devices, ensuring seamless connectivity for FC solutions within defined SLAs.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles