Software Development Manager, Amazon Music Artificial Intelligence & Personalization

Amazon.com Inc

Culver City, CA

JOB DETAILS
SKILLS
Amazon Alexa, Architectural Services, Artificial Intelligence (AI), Code Reviews, Customer Experience, Establish Priorities, Intelligence Agencies, Leadership, Machine Learning, Mentoring, Music, Operational Audit, Podcasting, Production Systems, Quality Metrics, Software Development, Storytelling, Strategic Planning, Technical Strategy
LOCATION
Culver City, CA
POSTED
6 days ago

Come join a team at the nexus of AI, machine learning, visual, and audio technologies within Amazon Music"s Artificial Intelligence & Personalization organization. We"re transforming how customers experience music by creating context-rich, intelligently assembled content that powers every surface-from AI-generated playlists and insights to interactive experiences and visual storytelling.

As the Software Development Manager of this Culver City-based team, you"ll lead engineers building production systems that combine GenAI, ML, and immersive media to deliver breakthrough customer experiences. Your team owns critical capabilities spanning intelligent container creation, explainability, textual and visual enrichments, and music enhancement; Building the future of music through AI-powered visual and audio experiences.

What Success Looks Like:

  • Ship customer impact - Drive top Amazon Music priorities
  • Build technical excellence - Establish architecture patterns for agentic workflows, real-time AI systems, and multi-modal content generation at scale
  • Grow engineering talent - Develop Engineers into technical leaders through mentorship, code reviews, and strategic project ownership
  • Enable organizational leverage - Partner with Applied Science, Product, TPM, and cross-org teams (Alexa, Catalog, Search) to unlock platform capabilities
  • Balance innovation and execution - Maintain production reliability while deploying AI/ML technologies

Key job responsibilities

You"ll operate at the intersection of technology strategy and hands-on engineering leadership.

Expect to:

  • Guide architectural decisions for services handling millions of requests with strict latency/cost requirements
  • Review code and design docs for AI orchestration, LLM integration, and content generation pipelines
  • Partner with Applied Scientists on model evaluation, prompt engineering, and quality metrics
  • Collaborate with Product and TPM on roadmap prioritization, launch sequencing, and customer impact measurement
  • Represent the team in org-wide technical reviews, operational readiness assessments, and strategic planning
  • Recruit, hire, and develop engineers who thrive in ambiguous, fast-moving AI/ML environments

About the team

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles