Software Development Engineer - Expert Consultant, AGI - Data Services

Amazon.com Inc

Boston, MA

JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Benchmarking, Best Practices, Consulting, Cross-Functional, Data Collection, Data Management, Data Quality, Industry Standards, Information/Data Security (InfoSec), Mentoring, Power Generation, Privacy Controls, Problem Solving Skills, Product Demonstration, Quality Management, Quality Metrics, Software Development, Software Engineering, Strategic Planning, Systems Reliability, Team Player
LOCATION
Boston, MA
POSTED
23 days ago

Amazon seeks an Software Engineering Domain Expert to provide strategic oversight of human-in-the-loop and model-in-the-loop data pipelines that power next-generation AI solutions. This role sits at the intersection of intellectual rigor and technological innovation - blending deep software development expertise with advanced analytical skills to ensure data excellence at every stage of the Model Training pipeline. The Domain Expert owns high-quality data output from end to end, translates training data needs into scalable engineering solutions, and fosters iterative development practices that raise the bar for the entire team. Beyond individual technical contribution, this role builds organizational capability through hands-on mentorship of junior engineers and strategic guidance on data quality standards. The right candidate thrives in ambiguity, brings clarity to difficult problems, and delivers measurable impact on the effectiveness and reliability of AI systems that serve millions of customers.

Key job responsibilities

  • Serve as a trusted domain advisor to cross-functional teams, providing strategic direction and specialized problem-solving support
  • Champion domain knowledge sharing across multiple channels and teams to maintain data quality excellence and standardization
  • Drive collaborative efforts with science teams to optimize output of complex data collections in your domain expertise, ensuring data excellence through iterative feedback loops
  • Foster team excellence through mentorship and motivation of peers and junior team members
  • Make informed decisions on behalf of our customers, ensuring that selected code meets industry standards, best practices, and specific client needs
  • Collaborate with AI teams to innovate model-in-the-loop and human-in-the-loop approaches, to ensure the collection of high-quality data, safeguarding data privacy and security for LLM training, and more.
  • Stay abreast of the latest developments in how LLMs and GenAI can be applied to your area of expertise to ensure our evaluations remain cutting-edge.
  • Develop and write demonstrations to illustrate "what good data looks like" in terms of meeting benchmarks for quality and efficiency
  • Provide detailed feedback and explanations for your evaluations, helping to refine and improve the LLM"s understanding and output

About the Company

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Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles