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Software Development Engineer, Alexa Enterprise

Amazon

Seattle, WA

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JOB DETAILS
SKILLS
Amazon Alexa, Amazon Web Services (AWS), Architectural Services, Artificial Intelligence (AI), Audio Streaming, Best Practices, Cloud Computing, Code Reviews, Coding Standards, Computer Science, Continuous Improvement, Customer Experience, Customer Support/Service, Design Document, Design Patterns Programming Methodologies, Healthcare, Identify Issues, Insurance, Internet of Things, Mathematics, Mentoring, On Call, Operations Processes, Product Design, Product Engineering, Programming Languages, Proof of Concept, Reliability Engineering, Requirements Management, Retail, Sales, Software Development, Software Development Lifecycle (SDLC), Software Engineering, Software Testing, Source Code/Configuration Management (SCM), Startup, Systems Reliability, Team Building, Technical Leadership, Testing, User Interface/Experience (UI/UX), Willing to Travel
LOCATION
Seattle, WA
POSTED
21 days ago
Description Are you excited about building at the intersection of enterprise AI and customer experience? Are you passionate about sitting at the intersection of engineering and real customer problems? Do you want your engineering work shaped by real customer problems you've seen firsthand? The Alexa Enterprise team is looking for a Software / Product Engineer who builds great software, thrives in a startup-style environment, and is energized when that software is tested against the messy reality of enterprise deployments. In this role, you'll design and ship platform features end-to-end while working closely with enterprise customers to understand how they integrate AI capabilities with their existing infrastructure. You'll build proof-of-concepts in customer environments, help customers optimize their integration architecture, and turn those learnings into reusable platform capabilities that scale across verticals. Your code ships to production. Your design decisions are informed by real-world constraints. The solutions you build for one customer become the features every customer uses. We believe this is how engineering evolves - and we're already seeing it happen here. We're a small, fast-moving team building AI-powered solutions at the intersection of Alexa AI capabilities and AWS cloud services. Our customers span healthcare, energy, retail, and insurance - and they're deploying in environments where the integration challenges are real and the feedback loops are immediate. Key job responsibilities - Work as a full-stack software/product engineer, designing and building end-to-end platform features across backend services, frontend experiences, and AWS infrastructure - Work directly with enterprise customers to understand integration challenges, build proof-of-concepts, and validate platform capabilities in their environments - Turn patterns from customer engagements into reusable platform features - solutions inspired by one customer's needs, built to serve many - Own your services from design through production: write clean, maintainable code, drive engineering best practices through code reviews, and operate what you ship - Write design documents, lead technical reviews, and make architectural trade-offs with real-world constraints - Collaborate with Solutions Architects, product managers, and partner engineering teams to scope work, define requirements, and shape the platform roadmap - Mentor teammates, participate in hiring, and improve team development and operational processes - Troubleshoot production issues, contribute to on-call rotations, and continuously improve system reliability A day in the life As an SDE on the Alexa Enterprise team, you'll split your time between building platform software and engaging directly with customers deploying it. On any given day, you might be implementing a new integration abstraction informed by a customer's auth challenge, whiteboarding architecture with a customer's engineering team, reviewing a teammate's design doc, or shipping a feature that unblocks the next pilot deployment. You'll collaborate closely with Solutions Architects and product managers, ship frequently, and see your work validated in customer environments quickly. You'll also contribute to operational health and team processes - this is a small team where engineers own outcomes end-to-end. Some travel may be required for on-site customer workshops and integration sessions. About the team The Alexa Enterprise team builds AI-powered solutions for businesses. We work with enterprise customers across healthcare, energy, retail, and insurance to deploy solutions that transform operations. Our team operates at the intersection of Alexa AI capabilities and AWS cloud services, partnering closely with AWS sales, product, and specialist teams to deliver customer outcomes. Engineers on this team have real ownership - from customer discovery through production - and the opportunity to shape a platform in its early stages. Basic Qualifications - 4+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language Preferred Qualifications - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent - Experience with real-time streaming, audio, or IoT systems Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles