Agency Dept of Health and Human Services Division Child and Family Well Being Job Classification Title Social Worker (NS) Position Number 60041072 Grade NC11
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Description of Work
This position is responsible for leading team meetings and work groups of families of children and youth with special health care needs (CYSHCN) to work on the development and maintenance of effective programs for CYSHCN. The Family Liaison Specialist will be responsible for assisting families of CYSHCN with information and referrals through a toll-free Help Line for CYSHCN as requested. This position will assist in implementing and monitoring a contract with an external agency to provide timely reimbursements for family members. Additionally, the position will guide the Whole Child Health Section staff as to family needs and work with the development of family-centered programs. The position will also provide support to the Innovative Approaches Initiative, a systems change initiative focused on CYSCHN, as requested. This position trains, assists and provides guidance to staff on family related activities including, but not limited to, family perspectives, family centered care, care coordination, transition planning, medical home, and educational/community resources. The position staffs teams and work groups of families to assure Whole Child Health Section programs and services are family centered. Inclusion is a strong national priority of the Maternal and Child Health Bureau, our federal funding agency. The position will assure effective and ongoing communication between the Division/Section/Unit staff, other state and federal agencies, including the Maternal and Child Health Bureau, contractors and external local, state and national partners and organizations.
Knowledge, Skills, and Abilities/Management Preferences
Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement. The following Management Preferences are not required, but applicants that possess these skills are preferred.
• Strong first-hand working knowledge of, and experience working with, children and youth with special health needs (CYSHCN) and health care professionals who serve CYSCHN and their families. • Knowledge of educational and medical systems as they relate to CYSHCN, in addition to state and community-based services. • Experience in leading family/caregiver engagement efforts, such as family-focused committees and work groups and trainings/educational opportunities for families and providers. • Strong oral, written and project development skills.
Position Details
Position is funded in part through federal funds. Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours. Posting closes at 11:59 p.m. the night before the end date.
About the NC Department of Health and Human Services (DHHS)
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
About the NC Division of Child and Family Well-Being
The Division of Child and Family Well-Being (DCFW) brings together complementary NC Department of Health and Human services to support North Carolina's children growing up safe, healthy, and thriving in nurturing and resilient families and communities.
Compensation and Benefits
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Supplemental Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
In accordance with the Governor's Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application.
The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.
Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.
Veterans' and National Guard Preference
Applicants seeking Veterans Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of their DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Contact Information
If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov.
Minimum Education and Experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Master's degree in social work from an appropriately accredited institution; or Bachelor's degree in social work from an appropriately accredited institution and one year of directly related experience; or Master's degree in a human services field from an appropriately accredited institution and one year of directly related experience; or Bachelor's degree in a human services field from an appropriately accredited institution and two years of directly related experience; or an equivalent combination of education and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter
Charlene Moore Email: talentacquisition@dhhs.nc.gov