SOCIAL WORKER OR HUMAN SERVICES PROFESSIONAL I, II, III, IV, V, VI Salary See Position Description
Location: Island of Oahu Job Type: Various Job Number: 25X022 Department: Health Opening Date: 09/05/2025 Closing Date: Continuous
Benefits Recruitment Information HOW TO APPLY: See "Other Information" Below
Please be advised that the hiring process for this position is part of the Department of Health's Hiring Innovation for Rapid Employment (HIRE) Pilot Project. The Pilot Project will defer the traditional screening of applications for minimum qualifications until after a selection has been made. Therefore, the referral of an application to the hiring manager and the opportunity to interview for the position do not indicate that the applicant meets the minimum qualifications for the position, nor do they guarantee employment. If selected for the role, a comprehensive review of the application packet will occur to ensure that the minimum qualifications are met. If the selectee is deemed qualified, a conditional offer will be issued.
This posting is for the State of Hawaii, Department of Health
Position Salary Ranges:
Level I Salary: $4,243 per month (SR-16, Step D) Level II Salary: $4,590 per month (SR-18, Step D) Level III Salary: $4,961 to $6,043 per month (SR-20, Step D to I) Level IV Salary: $5,369 to $6,535 per month (SR-22, Step D to I) Level V Salary: $6,043 to $7,351 per month (SR-24, Step D to I) Level VI Salary: $6,535 to $7,952 per month (SR-26, Step D to I)
The State Recruiting Office will refer all inquiries regarding this civil service recruitment to the Department of Health.
Duties Summary
Social Workers and Human Services Professionals seek to improve the overall quality of life of people within the context of their environment through the remediation and prevention of their problems, and by improving accessibility, accountability, and coordination of service delivery among a variety of professionals and/or agencies tasked with providing appropriate services to clients. These professionals come from a variety of interdisciplinary bases, establish working relationships of mutual respect and trust with the clientele served, and utilize a variety of helping interventions to enable these clients to function as effectively as possible. These positions are found in a variety of settings and work with diverse types of people.
Although work settings and clientele may differ, all Social Workers and Human Services Professionals use similar professional concepts, principles, and techniques regardless of the program in which they work. Human Services Professional I is the entry level in this class. Positions in this class receive training in the basic principles, methods and techniques of professional human services work and orientation to the specific work organization and its functions, objectives, policies and procedures. Cases are assigned concurrently with orientation and training. Cases may initially be fewer in number than those assigned to more experienced workers and, as far as can be anticipated, will be those with problems which are limited in scope and complexity or may require only short-term intervention. Cases are selected to develop the employee for progression to a higher level of work. Supervision is close and immediate, and work assignments are closely and critically reviewed for compliance with instructions and application of approved practices and to assure potential for further training and development.
Social Worker or Human Services Professional II is the advanced trainee level. Positions at this level continue to receive training in the principles, practices, and techniques of professional human services work and are assigned increasingly complex cases while continuing to advance toward becoming independent workers.
Social Worker or Human Services Professional III positions are distinguished by the complexity of assigned cases and level of authority assumed by the worker. The following summarizes the types of positions found at this level:
Type A: The fully independent Social Worker or Human Services Professional workers who provide the full range of core human services work such as assessment of needs; development and implementation of service plans, which may include direct services such as advising/counseling and/or referral/coordinative services; and monitoring, evaluating, and making appropriate adjustments to services plans.
Examples of positions performing this type of work are those providing ongoing support to developmentally disabled clients who have been declared eligible for services, or positions which serve as part of a multi-disciplinary team and provide a social services assessment and care coordination component to assure access to services for children with special health needs; or positions which oversee child care providers, facilities, and homes to ensure conformance to regulatory and child safety standards, and to assure that eligible families receive child care subsidies and other supportive services to facilitate employment.
Type B: These Social Worker or Human Services Professionals do not function at the fully independent worker level. All or a major part of their assigned cases consists of clients for whom it is difficult to determine or obtain appropriate services; who may be hostile or resistant to services; or who present significant complexities due to factors such as multiple and/or severe psychosocial, physical/mental, and environmental problems.
Social Worker or Human Services Professional IV positions are distinguished by the complexity of assigned cases and level of authority assumed by the worker. The following summarizes the types of positions found at these levels:
Type A: The fully trained, experienced Social Worker or Human Services Professional who independently performs the full range of professional human services work for a caseload consisting of predominantly highly complex cases.
Type B: The fully trained and experienced Social Worker or Human Services Professional who serves as a program specialist under the direction of a higher level specialist or other professional, and is assigned a program which is fairly narrow in scope and/or generally part of a larger program area.
Type C: The fully trained, experienced Social Worker or Human Services Professional who spends a significant portion of the work time in direct performance of work typical of the Social Worker or Human Services Professional III and concurrently supervises a small group of less experienced Social Workers or Human Services Professionals and/or others providing professional human services, without having significant program management responsibilities.
Social Worker or Human Services Professional V positions in this class serve as supervisors over groups of lower-level professional staff providing human services work or are engaged in program development and evaluation functions. The work requires a significant amount of knowledge of human services skills; program goals and organizational objectives; and pertinent policies, procedures, laws, rules, and regulations.
The work requires a significant amount of knowledge of human services skills; program goals and organizational objectives; and pertinent policies, procedures, laws, rules, and regulations. Work is performed under general supervision.
The following illustrates the types of positions found in this class:
Type A: Positions which serve as unit supervisors with full technical and administrative responsibility over a group of subordinate HSPs and possibly other professional staff who are engaged in providing direct casework or related services, and non-professional support staff.
Positions are responsible for planning, organizing, and directing the activities of the unit in order to meet program and organizational objectives. Positions assign, review, and evaluate the work of subordinate staff; provide technical guidance and staff training and development; counsel and discipline/recommend discipline for staff; and perform other related duties as necessary.
Type B: Positions which serve as program specialists or staff consultants assigned to new or existing programs, or major segments of large programs, who work under the supervision of a higher-level specialist or professional position.
Positions are responsible for assignments such as independently monitoring and ensuring the continued relevancy of program goals, policies, and training in light of changes in policies, laws, and organizational objectives; developing, evaluating, and/or modifying various program components in response to policy changes, changes in organizational objectives, etc.; anticipating the need for staff training and developing training materials and programs; and implementing staff training.
The work requires a thorough knowledge of human services skills, program objectives, service delivery methods, etc., as well as State/Federal statutory and regulatory requirements to insure compatibility of contemplated agency actions. Positions may also provide direction to lower-level program specialists or serve as team leaders when necessary.
Social Worker or Human Services Professional VI positions in this class serve as supervisors over groups of lower-level professional staff providing human services work or are engaged in program development and evaluation functions. The work requires a significant amount of knowledge of human services skills; program goals and organizational objectives; and pertinent policies, procedures, laws, rules, and regulations.
The work requires a significant amount of knowledge of human services skills; program goals and organizational objectives; and pertinent policies, procedures, laws, rules, and regulations. Work is performed under general supervision.
The following illustrates the types of positions found in this class:
Type A: A supervisor of a work organization which is so large and complex that it requires control and coordination through subordinate unit supervisors.
Type B: A program or staff specialist responsible for developing, recommending, evaluating, reviewing, and revising policies, procedures, methods, and techniques in one or more broad areas of human services.
Minimum Qualification Requirements
GENERAL EXPERIENCE REQUIREMENT:
Social Worker II and III: In accordance with Act 238, SLH 2005, applicants must possess a bachelors or masters degree in social work from a program of study accredited by the Council on Social Work Education, or a doctoral degree in social work from a college or university accredited by the Western Association of Schools and Colleges, or a comparable regional accreditation body.
Human Services Professional I: A bachelors degree from an accredited four-year college or university which included a minimum of 12 semester credit hours in courses such as counseling, criminal justice, human services, psychology, social work, social welfare, sociology or other behavioral sciences.
Human Services Professional II and III: A bachelors degree from an accredited four-year college or university which included a minimum of 12 semester credit hours in courses such as counseling, criminal justice, human services, psychology, social work, social welfare, sociology or other behavioral sciences.
For The Human Services Professional Only: Excess work experience as described under the Specialized Experience below, or any other responsible administrative, professional or analytical work experience that provided knowledge, skills and abilities comparable to those acquired in four (4