Weve made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
Job Summary
This job assumes responsibility for bio-psychosocial assessments, patient education, evaluation, referral to appropriate community resources and supportive and crisis interventions. Applies thorough knowledge and use of the company and community-based services to coordinate and implement complex discharge plans; collaborates and communicates (verbally and through the maintenance of the medical record) with the multidisciplinary team to (re) evaluate and respond to patient and caregiver needs including, but not limited to, emotional, social, cultural and spiritual needs in relation to adapting to the patient's medical condition. Additionally, this job may practice clinical social work within the agency only under the supervision of an LCSW employed by the company.
Education and Work Experience
Education Required - Masters degree in Social Work (MSW) from a university accredited by the Council on Social Work Education (CSWE)
Work Experience Required - None
Preferred - Two years of experience in a medical setting
Certifications Required - Certified Social Worker (CSW) as verified by the LABSWE OR Registered Social Worker (RSW) certificate. Preferred - Licensed Master Social Worker (LMSW) as verified by the LABSWE preferred or must schedule and pass LMSW exam within 6 months of employment.
Knowledge, Skills, and Abilities (KSAs)
Must have computer skills and dexterity required for data entry and retrieval of required job information.
Must be proficient with Windows-style applications, keyboard, and various software packages specific to role.
Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Working knowledge of common disease entities and disorders and medical terminology in order to understand acute and ongoing needs of patients and families.
Working knowledge of an acute and chronic care medical setting, medical terminology and the psychosocial and economic effects of illness and/or trauma upon the patient and their support system.
Knowledge of healthcare systems and public programs such as those funded by Medicare, Medicaid, Medicare Advantage, and commercial insurance plans.
Strong interpersonal skills necessary to deal effectively and courteously with patients, families, multidisciplinary team members, departmental peers, and community agency personnel.
Job Duties
Conducts patient assessment interviews, provides referrals and coordinates discharge plans.
Identifies and provides helpful resources to patients and families.
Maintains patient records and documents and communicates critical information to the medical team.
Maintains professional and technical knowledge and required certifications through continuing education and development.
Utilizes management resources.
Participates in on-call rotation.
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Other related duties as required.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.
There may be an occupational risk for exposure to all communicable diseases.
The risk level of exposure may increase depending on the essential job duties of the role.
Equal Opportunity Employer
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site.
Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.