Social Worker III Continuous Quality Improvement Social Worker (Departmental Promotional Only)
Salary
$8,533.20 - $10,665.20 Monthly
Location
County of San Mateo, CA
Job Type
Full-Time
Job Number
G096CK
Department
Human Services Agency
Opening Date
05/12/2026
Closing Date
5/26/2026 11:59 PM Pacific
Bargaining Unit
08
Description
The Human Services Agency (HSA) of the County of San Mateo is seeking a qualified individual for the position of Continuous Quality Improvement Social Worker (Social Worker III) for Children and Family Services (CFS). The vacancy is within HSA and under the Program Integrity and Community Services (PICS) Branch and reports directly to the Continuous Quality Improvement Supervisor.
Under general supervision, CQI Social Worker III will perform a variety of specialized tasks supporting continuous quality improvement for Children and Family Services (CFS) including: conducting quality case reviews; facilitating and assisting in the implementation of improvement projects/reviews; tracking and reporting performance measures; and supporting compliance with applicable regulations, standards, and policies.
The Continuous Quality Improvement team fosters a culture of continuous improvement by working in partnership with the CFS Program Policy Analyst and other stakeholders to gather information, participate in meetings, and contribute to discussions focused on enhancing program effectiveness.
Duties include, but are not limited to the following:
The ideal candidate will have:
Strong assessment skills, including the ability to:
Gather information from interviews and from written documents.
Pursue the collection of information from various database sources
Take notes regarding relevant information during stakeholder interviews, condense information gathered during interviews, and use this information to inform ratings for OSRI.
Work collaboratively with review teams, including state and federal team members, to ensure compliance with OSRI instructions;
Make professional judgments based on the information collected during the review.
Strong written and verbal communication skills.
Strong interviewing skills.
Availability and willingness to travel to conduct interviews
Qualifications
Department Status: An applicant must be a current Human Services Agency employee with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the recruitment closing date.
Knowledge of:
Skill/Ability to:
Licensure/Certification:
Education:
Satisfactory completion of 36 semester units of Social Welfare and/or appropriate behavioral science courses.
Experience:
Three years of experience performing duties comparable to those of a Social Worker II or higher in the County of San Mateo.
Substitution:
Possession of a Masters Degree in Social Work from an accredited school of Social Work and two years of experience performing duties comparable to those of a Social Worker II or higher in the County of San Mateo.
Application/Examination
Departmental Promotional Only. Only current employees of the Human Services Agency with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date may apply. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.
The examination will consist of an interview (weight 100%). Depending on the number of applicants an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the Countys website, you may click the "Apply" button. If you are not on the Countys website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
~Tentative Recruitment Schedule~
Final Filing Date: Tuesday, May 26, 2026, at 11:59 p.m. PST
Screening Date: Monday, June 1, 2026
Combined Panel Interviews: Friday, June 12, 2026
About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.
The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.
HR Contact: Arlene Cahill (Social Worker III - G096)
We invite you to explore our Benefits-at-a-Glance page for a snapshot of the comprehensive and competitive benefits available to eligible employees of the County of San Mateo. From health and wellness to financial security, our benefits are designed to support you at every stage of your career. (Please note that benefits are subject to change.)
In addition to core benefits, the County is proud to offer a variety of wellness and professional development programs to help you grow both personally and professionally. Most of these enriching opportunities are available during work hours and come at no cost to you.
As a County employee, youll also be covered by the federal Social Security system, earning valuable retirement benefits based on your salary and years of service.
01
IMPORTANT NOTE: Applicants for this position are required to submit responses to the supplemental questions below. Your responses will provide detailed information about your background and experience related to this position. This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process. Answer the questions completely, paying attention to the multi-parts of the questions. While being thorough and detailed, also be concise. Your strategic use of language as well as neatness, clarity of expression, attention to detail, proper use of grammar and the ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses.
02
This recruitment is Departmental Promotional Only. Only current County of San Mateo employees in the Human Services Agency with at least six months (1040 hours) of continuous service in a classified regular, probationary, and extra help/limited term position prior to the final filing date may apply. Are you currently a Human Services Agency employee in a classified regular, probationary, or extra help/limited term position prior to the final filing date with at least 1040 hours of continuous service? (A "No" answer will disqualify you from this recruitment.)
03
This position requires possession of a valid California class C driver license or equivalent. Do you have a valid drivers license?
04
Please provide your California driver license: a) class; b) number, and c) expiration date
05
The Social Worker III classification requires satisfactory completion of 36 semester units of social welfare and/or behavioral science courses plus two years of case management experience comparable to a Social Worker II OR a Masters Degree in Social Work (MSW). Please indicate how you meet this requirement by selecting from the choices below.
06
If you currently meet the minimum requirement(s) for the position of Social Worker III, please list the education and experience that qualify you. Be specific. In your response, include the following: 1) Institution where you studied, the relevant classes taken, the number of units completed and the degree (if applicable); and 2) For qualifying work experience, be specific about your exact title, your employer, the length of experience and job duties. Note: Applications that dont clearly indicate how these requirements have been met will be considered incomplete and will be rejected. Proof of your eligibility (transcripts and/or any other documentation) may be required before employment. If you do not meet the minimum requirement(s), please indicate "N/A" and proceed to question #6.
07
Client interviews are a required component of the overall case review process. What is your interview style? Describe in detail a comprehensive assessment you conducted with a family and the outcome.
08
Describe your experience working on a team project with colleagues. In your response, be specific in what your role was, your specific contributions and outcomes, and what you learned from the experience. Please also include an example of how you handled a situation on the team project where there was a difference in opinions amongst the team member.
09
Describe your experience conducting data analysis and utilizing the analysis to make changes or recommendations for changes. Provide a specific example including the data, the changes, and the outcome.
10
How did you learn about this position?
11
If you answered, "Professional Publication/Website" or "Other" to the above question, please indicate below how you learned about this position. Your response to this question will help us in better marketing County jobs. Type NA if not applicable.
Required Question
Employer County of San Mateo
Address County of San Mateo Human Resources Department
500 County Center, 4th Floor
Redwood City, California, 94063-1663
Phone (650) 363-4343
Website https://jobs.smcgov.org