Community and Social Services, Driver's License, English Language, Furniture, High School Diploma, Interviewing Skills, Maintain Compliance, Needs Assessment, Public/Media/Press/Analyst Relations, Record Keeping, Social Work, Time Management
This position is responsible for :
Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance.
Key Responsibilities :
- interviews clients to determine need and eligibility to receive services.
- prepares accurate and complete client records.
- refers clients to community agencies and maintains effective working relationships with the same.
- ensures compliance with program policies and procedures.
- Prepares, completes, and processes food vouchers for clients.
- Processes utility financial assistance for eligible clients.
- Prepares and files client records in a timely manner.
- Prepares and maintains statistical records on all services provided and ensures the accuracy and completeness of the records.
- Performs related work for special and seasonal projects.
EDUCATION AND EXPERIENCE:
- High school diploma or G.E.D.,
- and
- Two years experience working in a social or public service environment with experience assisting the public,
- or
- any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
LICENSES AND CERTIFICATIONS:
- Valid Driver License (if applicable)
- Approved Driver on The Salvation Army Driver Qualification Approved Driver List (if applicable)
KNOWLEDGE, SKILLSS AND ABILITIES:
- Knowledge of social service practices and principles.
- Ability to interview clients in order to evaluate and serve their needs.
- Ability to determine client eligibility for program assistance based on specific program guidelines.
- Ability to build and maintain effective working relationships with the public and community agencies.
MENTAL AND PHYSICAL ABILITIES:
- Ability to meet attencance requirements.
- Ability to read, write and communicate the English language.
- Limited amount of physical effort required associated with walking, standing lifting and carrying liglht objects.
- Duties are usually performed seated.
WORKING CONDITIONS:
- Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in wether or discomforts associated with noise or dirt, etc.
EQUAL OPPORTUNITY EMPLOYER: VETERANS/DISABLED