Social Service Counselor 1 - 3 (Permanent Supportive Housing)

Social Service Counselor 1 - 3 (Permanent Supportive Housing)

Salary

$2,838.00 - $5,113.00 Monthly

Location

Elmwood, LA

Job Type

Classified

Job Number

223757

Department

LDH-Jefferson Parish Human Services Authority

Opening Date

07/22/2026

Closing Date

7/27/2026 11:59 PM Central

• Description
• Benefits
• Questions

About this Job

The Behavioral Health Community Services (BHCS) Division provides a continuum of community-based behavioral health and supportive programs to assist individuals in their recovery from mental illness and/ or addictive disorders. The Social Service Counselor works under the direction of a Social Service Counselor SB (Permanent Supportive Housing Supervisor). The incumbent assists individuals in Jefferson Parish who have experienced homelessness and who have a mental illness and/or co-occurring disorder to obtain and maintain housing and competitive employment.

JPHSA is committed to providing quality behavioral health, developmental disabilities, and primary care services and supports. Make a difference in the community and join our team today.

An ideal candidate should possess the following competencies:

Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.

Making Accurate Judgements: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Thinking Critically :The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement

Thinking Strategically: The ability to anticipate trends, understand context, and align actions with long-term priorities.

Minimum Qualifications

Three years of social services experience; OR

Six years of full-time experience in any field; OR

A bachelors degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:

Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

As a Social Service Counselor you will:

• Provides Permanent Supportive Housing (PSH) services in the community to a caseload of approximately 18 adult individuals. Provides 12 hours per week of face-to-face contact with individuals in the program
• Provides PSH services in community locations where the person lives, works, attends school and/ or socializes. Must demonstrate flexibility in conducting after hours appointments
• Assists individuals with receiving appropriate medical, substance use and/or mental health services through advocacy, monitoring and provision of direct services (e.g. transportation, setting appointments)
• Assists individuals in formulating an employment goal/service plan within 30 days of program intake, which addresses the individuals long- and short-term employment and self-sufficiency goals. Reviews goal/service plans with individuals monthly and updates the plan every six (6) months. Ensures services address goals/ services listed in the goal/services plan
• Completes employment assessments with individuals referred to the program, as requested by the PSH Supervisor
• Completes intake assessments with individuals referred to the program, as requested by the PSH Supervisor
• Assists individuals with placement in jobs, volunteer positions, vocational rehabilitation agencies and supported employment agencies
• Assists individuals with securing their basic needs including housing, benefits, food, transportation, etc. in the community setting. Refers and links individuals with community resources and assists with accessing and utilizing resources
• Teaches individuals instrumental functioning skills (e.g. social relations, daily living skills, money management, problem-solving skills, good work habits, interviewing for employment and conducting job search via the classifieds, internet and other resources) primarily in the home and community setting
• Meets or exceeds employment outcome expectations as specified by the U.S. Department of Housing and Urban Development (HUD) and Unity of Greater New Orleans

Position-Specific Details:

Appointment Type: This position will be filled as a Job Appointment that will be filled for a limited duration, not to exceed four years

Career Progression: This position does participate in a Career Progression Group and can be filled as a Social Service Counselor 1, 2, or 3

Work Schedule: Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with some flexibility as needed to accommodate the needs of the individuals served.

Compensation: The salary offered will be determined based on qualifications and experience.

Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Enjoli Lewis

Jefferson Parish Human Services Authority

3616 S. I-10 Service Road West, Metairie, LA 70001

elewis@jphsa.org

504-838-5426

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

AEI: Acting with Ethics and Integrity - How well do you make choices that reflect ethical standards, integrity, and honesty-even when it's difficult or inconvenient?

• I ignore ethical standards, withhold information, or show bias or poor judgment.
• I follow rules, share information, and try to avoid ethical missteps.
• I act with integrity, respect confidentiality, and treat people fairly.
• I promote ethics, model transparency, and help others act with fairness across teams.

02

AEI: Acting with Ethics and Integrity - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

04

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

DR: Driving Results - How well do you set goals, stay focused, and follow through-especially when faced with challenges or competing demands?

• I struggle to set direction, miss deadlines, avoid challenges, or resist feedback.
• I set basic goals, make some progress, and accept feedback when supported.
• I set clear goals, stay focused, take ownership of results, and use feedback to improve.
• I set bold goals, lead progress, push through setbacks, and help others learn from challenges.

06

DR: Driving Results - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

MAJ: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?

• I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
• I try to weigh options but struggle when there's uncertainty, competing priorities, or unclear outcomes.
• I make timely, well-reasoned decisions by using available information, context, and trade-offs.
• I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.

08

MAJ: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

09

TS: Thinking Strategically - How do you connect your work to long-term goals and anticipate what's ahead?

• I don't connect my actions to long-term goals and have trouble anticipating outcomes or using evidence.
• I mostly focus on immediate needs and have limited awareness of trends, risks, or stakeholder perspectives.
• I align my actions with long-term goals and consider trends, evidence, and stakeholder needs when making decisions.
• I anticipate future risks and opportunities and shape long-term strategies by integrating trends, diverse perspectives, and long-term priorities.

10

TS: Thinking Strategically - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm