Social Media Publisher

Chick-Fil-A – Immediate Opportunity for a Creative Social Media Publisher

Are you passionate about content creation, storytelling, and connecting with guests through digital platforms? Do you thrive in a creative environment where your ideas can strengthen community and brand engagement?

Join Chick-fil-A as a Social Media Publisher and be part of a team that values hospitality, creativity, and meaningful guest experiences. In this role, you will help share the story of our restaurant through engaging content, promotions, and community-focused communication.

Responsibilities:

• Consistently create, upload, and manage daily social media content related to upcoming events, featured menu items, and special promotions for the day, week, or month
• Develop creative and original posts that effectively promote events, products, and restaurant initiatives
• Create and present a monthly content strategy to the Director of Operations and/or immediate supervisor for review and approval
• Plan and execute engaging biweekly contests across social media platforms to encourage guest interaction and community involvement
• Capture and share high-quality photos and videos that highlight guest experiences, team culture, and restaurant events
• Feature memorable dine-in and drive-thru guest moments on digital platforms to strengthen community connection
• Maintain communication with Directors and Team Members to coordinate content involving guests, events, or notable interactions
• Monitor social media accounts daily and respond promptly to guest comments, messages, questions, compliments, suggestions, and concerns
• Uphold a positive online presence by engaging with guests professionally and strengthening brand reputation
• Ensure all captions, posts, and written content maintain excellent grammar, punctuation, and spelling standards
• May be required to work in multiple restaurant locations based on business needs. 

Qualifications:

• 2 years experience in social media management, digital marketing, or content creation preferred
• Strong photography and video editing skills, with the ability to create professional-style visual content
• Creative mindset with a strong eye for branding, storytelling, and engagement
• Excellent written communication skills with strong grammar and attention to detail
• Strong organization skills and ability to plan content ahead of schedule
• Ability to collaborate effectively with leadership and team members
• Self-motivated and able to identify opportunities to capture meaningful content throughout daily operations
• Ability to work flexible hours, including special events or promotional campaigns

Benefits:

• Flexible schedule
• Employee discount
• Opportunities for creative leadership and professional growth

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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