Adobe Product Family, Analysis Skills, Best Practices, Campaigns, Communication Skills, Community Development, Content Development, Content Management, Crisis Management, Detail Oriented, English Language, Entertainment and Media, Facebook Application Development, Journalism, LinkedIn, Marketing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multiplatform/Cross-Platform, Multitasking, Online Marketing, Operational Support, Organizational Skills, Presentation/Verbal Skills, Press Releases, Problem Solving Skills, Public/Media/Press/Analyst Relations, Sales, Schedule Development, Social Media, Systems/Internals Programming, Team Player, Time Management, Trend Analysis, Web Design, Writing Skills, YouTube
"Join the Acme Family"
"Join the Acme Family"
SOCIAL MEDIA COMMUNITY COORDINATOR
FLSA Status: Full-Time Salary Exempt
Acme Brick Company, a Berkshire Hathaway company, manufactures and distributes brick and building materials across 13 states. We take pride in being more than a brick company-we''''re a team of dedicated professionals focused on quality products, exceptional service, and long-term partnerships.
Summary
Join our dynamic marketing team as a Social Media Community Coordinator! You''''ll collaborate on content creation, manage daily community engagement across platforms, and serve as our primary PR associate. This role combines social media expertise with operational support-maintaining processes, driving communication, and ensuring consistent, quality brand representation.
Essential Duties and Responsibilities (other duties may be assigned)
Community Management & Engagement
- Manage day-to-day communication with our social media audience across all active platforms (Facebook, Instagram, LinkedIn, X, TikTok, Pinterest, YouTube)
- Monitor passive platforms (Bluesky, Threads, Truth Social) for brand mentions and emerging opportunities
- Monitor, respond to, and moderate user comments, messages, and inquiries in a timely and professional manner
- Develop and implement community engagement strategies to grow and nurture our online audience
- Stay current on social media trends, best practices, and platform updates
Content Collaboration & Campaign Support
- Collaborate with the Social Media Specialist to develop, create, and schedule trending content that boosts engagement
- Assist in planning and executing social media contests, interactive content, and campaigns that encourage responses and conversations
- Attend company events to capture photo and video content as needed
Influencer & Partner Outreach
- Support our new influencer marketing initiative by assisting with outreach, communication, and coordination
- Assist with identifying and engaging influencers, potential brand advocates, and partner brands to expand community outreach
Public Relations & Media Contact
- Serve as initial contact for media inquiries and journalist communications
- Write and distribute press releases and media materials
- Develop and execute media pitches for company news and announcements
- Maintain media contact database and coordinate interview logistics
- Monitor media coverage and industry news
Brand Protection & Crisis Support
- Support crisis management efforts by monitoring and addressing potential issues across social channels
- Proactively identify and address conflicts that could impact the brand''''s reputation
Internal Programs & Training
- Assist with social media training sessions for Acme Sales Associates
- Support the Social Media Specialist in managing Sprout''''s Advocacy program for Acme Associates
Skills and Experience Required for Success
- Bachelor's degree (preferred but not required) or equivalent experience in marketing, journalism, English, communications, or public relations preferred
- Prefer experience in social media management or community management
- Experience with the major social media platforms (Facebook, Instagram, LinkedIn, X, TikTok, Pinterest, YouTube)
- Microsoft Office experience (specifically with Excel, Word, PowerPoint, and Outlook). Familiarity with web-based design platforms (Adobe Express, Canva) is a plus
- Excellent written and verbal communication skills
- Strong understanding of major social media platforms and their best practices
- Ability to work in a fast-paced environment and manage multiple priorities
- Creative problem-solving skills and attention to detail
Competencies Required for Success
- Passionate about social media and emerging digital trends
- Empathetic and able to handle difficult online situations with tact and kindness
- Self-motivated and proactive
- Team player with strong interpersonal skills
- Adaptable and able to learn quickly in a changing digital landscape
- Integrity
- Communication
- Teamwork
- Analytical Thinking
- Improvement Mindset
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.