Job Description:
These Tier I level analysts will act as a core member of the NSOC team, contributing to overall operational readiness and support a 24/7 shift schedule. Interested candidates must be willing to take on other shifts.
Fulltime Onsite at 1 Technology Park | Harrisburg, PA 17110
In-person interviews are required.
Description of Duties:
- Support a 24/7 schedule, including nights, weekends, and holidays as needed.
- Provide proactive, on-site monitoring and response for mission-essential communication sites and information systems.
- Classify, prioritize, and escalate alerts promptly to ensuretimelyresolution.
- Follow established procedures for data collection, triage, analysis, classification, and escalation to meet performance targets.
- Capture, log, respond and escalate events from email, chat, voice, and other systems withaccuratedocumentation.
- Collect and analyze technical data to classify events, distinguish valid issues from false positives, andmaintaintriage accuracy standards.
- Work with team members to develop and refine playbooks, dashboards, metrics, and detection strategies.
- Coordinate effectively with stakeholders to ensure clear understanding of incidents and recommended response actions.
- Provide support during network and security incidents,assistingwith resolution efforts as directed.
Desired/Required Skills
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced, high-stakes environment
- Excellent communication and documentation abilities
- Willingness to work flexible shifts in a 24/7 schedule
- 1-3 Years of experience working in a security operations center.
Questions
Interviews will be in person at 1 Technology Park | Harrisburg, PA 17110. Do you accept?
Selected candidates will be required to work full-time, onsite at 1 Technology Park | Harrisburg, PA 17110. Do you accept.
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.