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SOC Analyst 1

i-Link Solutions Inc

Harrisburg, PA

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JOB DETAILS
SKILLS
Analysis Skills, Communication Skills, Computer Security, Data Analysis, Data Collection, Documentation, Equal Employment Opportunity (EEO), Establish Priorities, Federal Laws and Regulations, Genetics, Incident Response, Information Technology & Information Systems, Metrics, Network Security, Network Support, Operational Support, Problem Solving Skills, Procedure Development, Reporting Dashboards, State Laws and Regulations, Technical Analysis, Time Management, Voice Applications, Voice Chat
LOCATION
Harrisburg, PA
POSTED
1 day ago
SOC Analyst 1
Harrisburg, PA
In-person interviews are required.

Support a 24/7 schedule, including nights, weekends, and holidays as needed.

Position Description:
These Tier I level analysts will act as a core member of the NSOC team, contributing to overall operational readiness and support a 24/7 shift schedule. Interested candidates must be willing to take on other shifts.

Description of Duties:
  • Support a 24/7 schedule, including nights, weekends, and holidays as needed.
  • Provide proactive, on-site monitoring and response for mission-essential communication sites and information systems.
  • Classify, prioritize, and escalate alerts promptly to ensure timely resolution.
  • Follow established procedures for data collection, triage, analysis, classification, and escalation to meet performance targets.
  • Capture, log, respond and escalate events from email, chat, voice, and other systems with accurate documentation.
  • Collect and analyze technical data to classify events, distinguish valid issues from false positives, and maintain triage accuracy standards.
  • Work with team members to develop and refine playbooks, dashboards, metrics, and detection strategies.
  • Coordinate effectively with stakeholders to ensure clear understanding of incidents and recommended response actions.
  • Provide support during network and security incidents, assisting with resolution efforts as directed.
Desired/Required Skills:
  • Willingness to work flexible shifts in a 24/7 schedule
  • Excellent communication and documentation abilities
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced, high-stakes environment
  • 1-3 Years of experience working in a security operations center.
Skills:
  • Willingness to work flexible shifts in a 24/7 schedule
  • Excellent communication and documentation abilities
  • Strong analytical and problem-solving skills
  • 1-3 Years of experience working in a security operations center.
Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.

About the Company

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i-Link Solutions Inc