SMB Solutions and Adoption Program Manager - Google Careers
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SMB Solutions and Adoption Program Manager
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corporate_fareGoogleplaceSan Francisco, CA, USA; Atlanta, GA, USA; +5 more; +4 more
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Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
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XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Mountain View, CA, USA; New York, NY, USA; San Jose, CA, USA.
Minimum qualifications:
Bachelor"s degree or equivalent practical experience.
3 years of experience in program or project management in an enterprise, cloud, or technology environment.
Experience working with executive-level clients or stakeholders.
Experience collaborating cross-functionally with technical sales, customer engineering (CE), or product management organizations to deploy business-critical initiatives.
Experience building or configuring lightweight tools, scripts, JSON policies, or technical automation workflows to simplify customer or internal processes.
Preferred qualifications:
Experience leveraging AI-native frameworks (e.g., Vertex AI, Gemini) to build diagnostic scripts, security health checks, or automated client assessments.
Background as a customer engineer, solutions architect, technical account manager, or technical partner specialist.
Track record of transforming unstructured product logs into automated dashboards, conducting technical audits to isolate trial drop-offs, and translating data into executive business metrics.
Technical fluency in Cloud Identity, Zero-Trust security, DLP, or API-driven directory management.
Ability to map end-to-end customers onboarding journeys and create productized field assets that compress business cycles and drive monthly active usage.
About the job
As the SMB Adoption and Solutions Program Manager, you will be at the critical intersection of Go-To-Market (GTM) strategy, scaled sales operations, and technical product execution. As we expand our global footprint across high-stakes knowledge worker segments in the SMB market, customers face a technical last-mile gap during product configuration and security hardening.
In this role, you will act as a business program manager with a heavy technical edge, serving as a solution architect at scale. You will work closely with customer engineers, vendor sales teams, and cross-functional program managers to design and build the automated tools, pre-validated policy templates, and technical multipliers that shield our sales teams from low-complexity technical noise while accelerating paid customer usage and daily active adoption.
The Platforms and Devices team encompasses Google"s various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user"s interaction with computing faster and more seamless, building innovative experiences for our users around the world.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $111000 - $160000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
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