Small Business Portfolio Manager II - Exception Managed

Berkshire Bank

Pittsfield, MA

JOB DETAILS
SALARY
$25–$43.51 Per Hour
SKILLS
Accounting, Banking Regulations, Banking Services, Business Administration, Business Loans, Communication Skills, Computer Skills, Credit Analysis, Credit Risk, Customer Relations, Customer/Client Research, Economics, Environmental Impact, Establish Priorities, Finance, Financial Projections, Internet Search, Interpersonal Skills, Investment Management, Loan Portfolio, Loan Review, Maintain Compliance, Mentoring, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Past Due Accounts, Presentation/Verbal Skills, Quality Management, Regulations, Regulatory Compliance, Relationship Management, Risk, Risk Management, Sales Management, Small Business, Team Building, Time Management, Transaction Processing/Management, Underwriting, Writing Skills
LOCATION
Pittsfield, MA
POSTED
30+ days ago

Division: Beacon Bank & Trust Department: Small Business Admin Reports to: Director of Small Business Banking & Commercial Compliance Status: Non-Exempt Pay Grade: 9 Salary Range: 25.00 - 43.51 Salary range updated: 2/26/2026. Actual compensation within the pay range will be determined based on factors including but not limited to skills, prior relevant experience, and specific work location. Location: MA, NY, CT, RI, VT

Purpose Provides relationship management support to Small Business in monitoring and servicing an existing exceptions managed portfolio of loans. Continuously evaluates exceptions-based portfolio performance to maintain portfolio quality and risk rating accuracy. Interacts with customers as well as bank employees to address credit and deposit service-related matters in a satisfactory manner.

Key Accountabilities

  • Processes line renewals and maturing loans, annual reviews, modifications, extensions, releases, and assignments. (40%)
  • Collects required client and project financials and other information, including, as appropriate, preparation of timely appraisal requests, completes environmental transaction assessments, and monitoring any other items as necessary. (20%)
  • Assists with managing delinquency with the Special Assets Team. Monitoring overdrafts, score alerts, high-line use of borrowers to carefully assign risk ratings. (15%)
  • Works with large portfolio of SBA loans to ensure following of SBA Policy and Procedure. Monthly review of proper line utilization. (15%)
  • Assumes additional responsibilities as requested. Assists other Portfolio Managers with training, mentoring, and team building. (10%)
  • Ensures compliance with all banking laws, rules, regulations, and prescribed policies, practices, procedures necessary to reduce risk and uphold ethical standards related to and required by ones duties.

Education Associate degree in accounting, finance, economics, or business administration preferred.

Experience

  • 1 years practical related work experience.
  • 1 years experience in credit analysis or risk underwriting in the banking industry.

Skills & Knowledge

  • Ability to prioritize and work under pressure.
  • Demonstrated ability to execute.
  • Proficient in Microsoft Office including Word, Excel, PowerPoint, Outlook, etc.
  • Computer skills including web-based searches.
  • Strong written/verbal communication skills.
  • Solid interpersonal skills.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description is subject to change at any time.

Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@beaconbank.com.

About the Company

B

Berkshire Bank