Americhem International-Pennsylvania's leading distributor of janitorial supplies, cleaning equipment, industrial packaging, commercial laundry chemicals, office supplies, and bulk chemicals-is seeking an experienced Field Service Technician to join our team. This role is based in our Maryland & West Virginia market and is responsible for installing, repairing, and maintaining commercial cleaning equipment at customer locations.
The ideal candidate is reliable, customer-focused, and an excellent communicator. We are looking for someone with a strong service mindset and a commitment to helping Americhem remain our customers' Partner in Clean.
Responsibilities
Client Support
Perform on-site diagnostics, testing, and service on customer equipment and circuits
Troubleshoot issues and resolve service requests promptly
Ensure systems operate efficiently and error-free
Maintain positive customer relationships and follow all company service standards
Equipment & Service
Troubleshoot equipment issues and complete work orders
Provide quotes for repair work and recommend equipment upgrades when appropriate
Assist customers with equipment and parts inventory needs
Shop & Vehicle Maintenance
Maintain cleanliness and organization of the service shop
Ensure service vehicles are clean, stocked, and maintained
Dispenser Installations
Requirements
High school diploma or GED required (Bachelor's degree or factory certification preferred)
Strong communication and customer service skills
Ability to manage workflow efficiently and independently
Ability to lift up to 55 pounds
Strong mechanical aptitude and problem-solving skills
Proficiency with computers, including Microsoft Office
Knowledge of general safety requirements
About Americhem
Americhem is a wholesale facility supply company dedicated to helping organizations maintain cleaner, healthier, and more efficient facilities.
We offer a competitive and comprehensive benefits package, including:
Medical, dental, and vision insurance
Company-paid life insurance
401(k) plan with company match
Additional voluntary benefits
Generous Paid Time Off and paid holidays
Americhem is proud to offer a team-oriented, supportive, and fun work environment.
Interested? Apply Today!
We look forward to receiving your resume and salary requirements through the Apply button.