Slot Technician I- Slots

Join our team as a Slot Technician I!This is an amazing opportunity for individuals who are mechanically inclined, detail-oriented, and eager to develop technical expertise within a fast-paced, team-oriented environment.

Job Purpose:Entry Level position that will provide on the job training with the goal to progress to a Slot Technician ll. Skills developed will include guest service, electrical repair, troubleshooting, relocating slot machines, installing, set up, and perform preventive maintenance on slot machines. Identify standard slot manufacturers and models in the industry.Job Duties and Responsibilities:(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

Performs preventative maintenance on slot machines by cleaning slot machines and parts internally and externally. Checking, tightening, and replacing door locks, hinges and hardware as needed. Checking and changing lights and switches as needed, checking and replacing fuses.Ensures the satisfactory external appearance of slot machines by inspecting, documenting, and reporting defective outer machine sections or parts to the Technician Supervisor. Cleaning machine glass, cabinets, pedestals.Documenting all activities in the EGM history Logbook and completing any required formsInstall/Removal of slot machines by moving and removing slot machines according to instructions, connecting communication lines, and installing game partsAssists with floor service calls by answering service calls, navigating through recall history, pay lines, and payouts, diagnosing routine machine malfunctions, performing minor repairs of bill acceptors, printers, and sentinels. Adjusting touch screens as needed, and setting game options under close supervision when assigned to shadow a Technician II.Assist during the daily drop by clearing EGM errors, repairing broken locks, and securing EGM doors.

Job Specifications:Education and Experience:Essential:

High school diploma or G.E.D.

Desirable:

Basic knowledge of electronics or enrolled in post-secondary education for electronicsGeneral knowledge of maintenance and repair of electronic systems and equipmentElectronic systems maintenance and repair experiencePrior experience in computer or arcade video game repairCustomer service experienceKnowledge of AC/DC electronicsMulti-lingual

Skills and Knowledge:Essential:

Ability to move slot machines in excess of 200 lbs. with a hand truck/utility dollyAbility to regularly lift 75 lbs.Ability to bend and stoopAbility to understand and follow verbal directives and written directionsAbility to read, write, and speak effectively in the English languageAbility to work in a fast-paced and goal-oriented environmentAbility to prioritize and perform multiple tasks and assignmentsAbility to use tools and equipment required for machine preventative maintenanceAbility to use equipment in the same manner as trainedAbility to do repetitive manual tasks for up to eight hours at a timeAbility to work any shiftAbility to wear required PPE (safety toe shoes, work gloves)Ability to work in a smoking environmentAbility to appear for work on timeAbility to work in a team-oriented environmentAbility to effectively communicate with guests and team membersAbility to complete formsAbility to maintain professionalism and composureAbility to accept constructive criticismAbility to learn tasks applicable to the level of position

Desirable:

Ability to conduct oral presentations to small groupsAbility to prioritize and perform multiple tasks and assignmentsAbility to perform with minimum supervision

Supervisory/Managerial Accountability:Direct: NoneIndirect: None