The role involves promoting and practicing the company's cultural values across the organization.
Responsibilities include creating daily operational policies and procedures for the Rewards Center, managing staff hiring, scheduling, and training, and ensuring appropriate staffing levels.
Additional duties involve assisting staff with guest requests, managing inventory for the Rewards Center, and maintaining smooth daily operations.
Qualifications required are effective communication skills with guests, team members, and management, proficiency in CMS, LMS, Infogenesis, and Microsoft Office, and prior management or supervisory experience.