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Slate Specialist

University of Tampa

Tampa, FL

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JOB DETAILS
SKILLS
Business Process Management, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Management, Documentation, Employee Orientation, Identify Issues, Integration Testing, Project/Program Management, Staff Training, Test Plan/Schedule
LOCATION
Tampa, FL
POSTED
2 days ago
If you are a current University of Tampa student, please search for and apply to student jobs here via Workday. Job applications for current students will not be considered if submitted through the external career center.

Position Details

Slate Specialist

Job Description:

Reporting to the Associate Director of CRM Operations, the Slate Specialist ensures peak performance of the division's undergraduate instance. The Slate Specialist will be central in creating, implementing, and maintaining core functions and processes.

Responsibilities:
  • Build and maintain processes that contribute to overall data health/integrity.
  • Partner with internal and external stakeholders to develop, test, and maintain integrations between Slate, Workday, and other third-party systems.
  • Troubleshoot and resolve system obstacles.
  • Manage cycle preparation and all connected functions such as query updates, integration updates, and portal updates.
  • Collaborate with Operations team to coordinate automated and ad hoc communications, ensuring messages reach the right populations at the right time.
  • Train staff and partners on Slate functionality, becoming a go-to expert for users.
  • Develop and maintain Slate documentation, training, and guidance for divisional staff and end users.
  • Maintain expert knowledge of Slate and new/annual updates.
  • Other duties as assigned by the Associate Director - CRM Operations.
Qualifications:
  • Bachelor's degree required
  • 1-3 years of professional work experience with demonstrated proficiency in CRM systems, data management, business process, and project management
Preferred Qualifications:
  • Slate experience, proficient with deliver, queries, workflows, and events
  • Workday experience


Work Schedule:

Monday - Friday - 8:30 a.m. to 5:00 p.m.

Summer: Monday - Thursday - 8:00 a.m. to 5:30 p.m.

Submission Guidelines

To receive full consideration for employment with The University of Tampa, please be sure to submit/upload required documents for this position at time of application submission. Required documents should be submitted in the attachment box at the bottom of the "My Experience" page of the application before continuing through the application.

Background Check Requirements

Finalists may be required to submit to a criminal background check. Some positions may also require a motor vehicle report and/or a credit report.

Additional Information

This description is intended to be generic in nature. It is not to determine specific duties and responsibilities for any particular position. Essential functions and overtime eligibility may vary based on the specific task assigned to the position.

About the Company

U

University of Tampa