SkillBridge: Program Manager

• Serve as the primary liaison for client escalations and resolution of critical issues
• Lead stakeholder meetings to assess program status and communicate progress
• Develop sustainable program goals based on performance data and stakeholder feedback
• Recommend and implement improvements aligned with ROI indicators and strategic priorities

• Coordinate and oversee program activities to meet contractual and organizational objectives
• Maintain daily operational oversight to ensure alignment with client deliverables
• Organize and prioritize internal activities to optimize workflow and resource utilization
• Formulate and track interrelated projects within broader program objectives

• Monitor and manage program budgets, deadlines, and performance metrics
• Assess financial performance and initiate corrective measures to control costs
• Conduct audits, analyze trends, and implement actions to meet productivity and quality targets
• Supervise and evaluate project managers and program staff for compliance and effectiveness

• Apply change management, resource planning, and risk mitigation strategies
• Enforce customer service standards and internal policies to ensure consistent delivery

• Prepare and deliver detailed reports (monthly, quarterly, annual) to stakeholders and clients
• Execute training initiatives and delegate responsibilities to ensure team readiness

• U.S. Citizenship
• Must possess or be eligible for DoD Secret Clearance
• Bachelor’s degree required; Master’s preferred (from an accredited institution)
• Minimum 8 years of project management experience
• Minimum 3–5 years in a leadership or supervisory role
• PMP and/or Lean Six Sigma certification(s) preferred
• Must meet DoD SkillBridge eligibility and have command approval

• Proficient in Microsoft Office Suite: SharePoint, Word, Excel, Outlook, PowerPoint, Visio
• Skilled inproject management platforms (e.g., Basecamp, Microsoft Project)
• Strong budgeting, cost control, and risk mitigation capabilities
• Excellent communication, conflict resolution, and problem-solving skills

• Prolonged periods of sitting at a desk and working on a computer
• Manual dexterity sufficient to operate a computer keyboard, mouse, and other office equipment
• Visual acuity for close work, such as reading on screens and in print and working on a computer
• Occasional lifting of materials or equipment weighing up to 20 pounds
• Ability to communicate effectively, both verbally and in writing, in a professional office environment
• Sufficient physical ability to move about the workspace to attend meetings, access files, and perform other job-related tasks

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