Behavioral Health, Business Continuity Planning (BCP), Communication Skills, Data Collection, Documentation, Emergency Management, Emergency Response, Emergency Services, English Language, Farsi Language, Federal Emergency Management Agency, Incident Management, Incident Response, Leadership, Local Government, Logistics, Multilingual, Operational Audit, Operational Communications, Operational Support, Organizational Skills, Pashto Language, Plan Meetings, Public Administration, Risk Analysis, State Government, Support Documentation, Time Management, Time Tracking
Summary: The Workforce Group, a LEMOINE company, is seeking highly organized and mission-focused Situation Unit Leader (SITL) to support emergency operations under the Office of Human Services Emergency Preparedness and Response (OHSEPR). This role ensures real-time monitoring, tracking, and communication of critical developments across Emergency Response Centers (ERCs) or other operational sites. The Incident Specialist plays a central role in maintaining situational awareness, coordinating timely information flow, and supporting leadership with actionable insights during complex humanitarian incidents.
These emergency response centers function 24/7 with shifts lasting up to 12 hours, necessitating flexible scheduling and extended hours to meet operational demands.
Location: Varies by Deployment (Emergency Response Center or Designated Site)
Duties and Responsibilities:
- Tracking and reporting critical operational developments, including client surges, staffing shortages, behavioral health escalations, and site disruptions.
- Maintain accurate and timely significant incident reports, incident logs, and shift handover documentation to support continuity of operations.
- Collaborate with site leadership to ensure visibility of significant incidents requiring escalation or intervention.
- Monitor trends and compile data to identify operational risks, safety concerns, and response gaps.
- Support emergency briefings, inter-agency coordination meetings, and field communications by sharing up-to-date incident summaries.
- Ensure incident-related information is clearly documented and communicated in accordance with federal guidelines.
- Assist with developing after-action review inputs and incident debrief summaries.
- Uphold a high level of discretion, urgency, and professionalism in managing sensitive information.
- Perform other job-related duties as assigned.
Qualifications, Knowledge, Skills, and Abilities: Bachelor’s degree in Emergency Management, Public Administration, Human Services, or a related field is required. Minimum 3 years of experience in emergency operations, incident response, or humanitarian logistics is strongly preferred.
- Highly proficient in documenting, analyzing, and communicating operational incidents in time-sensitive environments.
- Strong knowledge of FEMA’s National Incident Management System (NIMS) and ICS frameworks.
- Prior experience in state or federally coordinated emergency or humanitarian response is strongly preferred.
- Bilingual fluency in English (Spanish, Farsi, Dari, Pashto and/or Arabic) is strongly preferred.
- Completion of required FEMA ICS (Incident Command System) trainings is mandatory prior to deployment.
ABOUT US
The Workforce Group a LEMOINE company is aGreat Place to Work® Certified company. We are a team of dedicated professionals that pull together to meet the needs of communities partnering with federal, state, and local governments.
We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.