Automation, Budgeting, Business Services, Consulting, International Business, Metrics, Operational Improvement, Reliability Engineering, Reporting Dashboards
LOCATION
Pittsburgh, PA
POSTED
9 days ago
Trident Consulting is seeking a "Site Reliability Engineer (SRE)" for one of our client in Pittsburgh, PA (Onsite only). A global leader in business and technology services.
Job Title: Site Reliability Engineer (SRE) Location: Pittsburgh, PA (Onsite only) Job Type: Contract Pay Rate: $70/hr
Job Description:
Automation & Efficiency
· Automate the top 5 high-volume support and request types
· Build self-service and agent-driven solutions to reduce manual work
· Harden operational workflows for consistency, auditability, and resilience
· Implement auto-retry and backoff for recurring failure patterns
Reliability Engineering
· Define and manage Service Level Objectives (SLOs) for critical services and batch processes
· Apply error budget concepts to guide reliability and release decisions
· Improve batch reliability through standardized recovery patterns and monitoring
Observability & Metrics
· Build reliability dashboards tracking incidents, repeat issues, failure rates, and automation coverage
· Improve operational reporting and visibility across incidents, problems, and changes