Site Ops Mgr - Flooring (SPRINGFIELD, MO)

Romanoff

Ozark, Missouri

JOB DETAILS
SKILLS
Best Practices, Communication Skills, Computer Skills, Construction, Continuous Improvement, Customer Support/Service, Dental Insurance, Detail Oriented, Driver's License, Equal Employment Opportunity (EEO), Forklift, Genetics, High School Diploma, Insurance, Leadership, Legal, Lift/Move 50 Pounds, Metrics, Multitasking, OSHA, Operations Management, Organizational Skills, Performance Metrics, Presentation/Verbal Skills, Production Control, Production Systems, RCS (Revision Control System), Regulations, Residential Construction, Standard Operating Procedures (SOP), Team Lead/Manager, Team Player, Time Management, Training/Teaching, Vision Plan, Warehousing, Willing to Travel, Writing Skills
LOCATION
Ozark, Missouri
POSTED
6 days ago

ABOUT ROMANOFF RENOVATIONS:

Romanoff Renovations is a nationally recognized and awarded provider of flooring installation services for the nations' largest big-box retailer. Established in 1974 and headquartered in Atlanta, GA, Romanoff Renovations has 36 offices located throughout the East and West coasts. We are proud to be named an industry trailblazer in innovation, service, and commitment to the community.  

WHO WE ARE:

Good people do good for other people. To this end, everyone at Romanoff subscribes to a common set of values, housed under the simple premise of “Do the Right Thing.” This is found in our passion to Commit to ExcellenceListenGive Back and show Respect for All. The spirit of our values can be felt throughout our work environment, in how we make decisions, how our teams interact, and how we go above and beyond to care for our customers and community. Also prevalent in our culture is a strong thirst for innovation, with the intent to meet our company’s overarching goal of Enhancing Lives.  Coupled together, our culture is one of continuous growth, with a great deal of fun along the way.

JOB SUMMARY

The Site Operations Manager is responsible for executing assigned office production metrics, development and management of a team of Operation Managers and maintaining positive communications with customers.  The Site Operations Manager is responsible for managing salaried and hourly associates in several locations for optimal performance. The position reports to the District Operations Manager (DSOM) and oversees a specified site location. 

 ESSENTIAL FUNCTIONS: 

  • Oversee production in assigned office to include; backlogs, aging report, and KPI’s
  • Ensure that office is dispatching and resulting in a timely manner
  • Ongoing recruitment performed  
  • Ensure that pad and warehouse inventory is accurate and runs efficiently
  • Identify key areas of opportunity for improvement and work to develop self and the team with a focus on continuous improvement.  
  • Assign duties and recurring task to appropriate roles to ensure the office is properly following SOPs and company established best practices.
  • Ensure office scheduling capacity is optimized
  • Audit and count pad 
  • Build and sustain relationship with The Home Depot associates and DSM by meeting regularly and proactively communicate with DSM when customer issue arises.
  • Visit local Home Depot stores a regular basis to ensure relationships are established
  • Expedited care tickets are responded to immediately. Work with THD and customer for resolution.
  • Answer and respond to inquiries from the RCS
  • Adherence to SOP

MINIMUM QUALIFICATIONS:

  • Must have a valid driver’s license, reliable transportation, and possess vehicle insurance.
  • High School Diploma or Equivalent
  • Minimum 3 years of relevant experience
  • Strong verbal and written communication skills with the ability to communicate across all levels of the company
  • Strong customer service skills, ability to provide a positive and professional experience
  • Ability to lead teams to accomplish common goals
  • Ability to juggle competing priorities and adapt to unique situations. 
  • Strong computer skills
  • Ability to travel to field offices, jobsites, and The Home Depot stores

PREFERRED QUALIFICATIONS 

  • 4+ years of experience in a production environment and supervisory role building teams and improving teams
  • Background in floor covering and/or understands construction
  • Previous experience in residential construction a plus 

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES

  • Self-Starter and team player
  • Comfort with public speaking/teaching
  • Flooring installation knowledge and ability to complete minor repairs
  • Organized and detail oriented
  • Ability to multi-task
  • Ability to show empathy to customers and installers
  • Strong autonomous performer
  • Functions with a sense of urgency
  • Makes decisions with discernment, considering all sides
  • Ability to read diagrams and installation specs
  • Familiar with OSHA workplace regulations

PHYSICAL ACTIVITY 

  • Sitting up to 5 hours a day
  • Constant use of hands to type and write
  • Stand up to 6 hours a day
  • Lifting 50 pounds, occasionally
  • Driving a forklift, occasionally. Romanoff Renovations will provide training and certifications as needed 

BENEFITS

  • Medical, Vision, Dental Insurance
  • Bonus Program
  • 401k with Company Match
  • Paid Holidays
  • Personal Time Off
  • Earned PTO for Community Service

  

 

Romanoff Renovations is an equal opportunity employer and we are committed to maintaining a diverse workforce provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. 

About the Company

R

Romanoff

In 1981, the company started simply as G.E.Miller Electric. Then in 1992, hungry to have his own company, Matthew Romanoff left his family business – the Toledo based Romanoff Electric – to open Miller-Romanoff Electric. The company was modest in its beginning – a dozen hard working electrical tradesmen and several office staff members. Those humble beginnings grew into what is known today as the Romanoff Group.

While 1992 was an important year, 1998 was also an instrumental year in our company history. That was the year of growth and expansion into more than just the commercial electrical market. That year marked the beginning of a new company – Romanoff Electric Residential. Over the last sixteen years, Romanoff Electric Residential has become a major player in the residential arena.

As in the past, our successes fostered the creation of yet another Romanoff company. In 2002, Romanoff Heating & Cooling began installations in both the single-family and multi-family platforms. The same winning approach we maintained with both the Commercial and Residential Electrical companies was applied to the HVAC Company.

While most companies would consider that kind of growth a victory, and perhaps stay the course, the Romanoff Group continued to expand. In 2005, we opened shop in Louisville, Kentucky. In 2007, Romanoff Heating & Cooling of Charlotte was created, and directly from that came a flurry of military based projects across the nation from North Carolina to Texas and even as far as Alaska. In 2013, eager to continue to grow our brand and exceptional workmanship, we established two additional electrical residential offices that would cater to the Nashville, Tennessee area and the Raleigh, North Carolina area.

Simply put, Romanoff Group is an ever-evolving group of companies that since 1981, has dedicated itself to providing specialized electrical and heating & cooling services to customers and contractors across the nation. For 33 years, we have grown from a small local business to one of the foremost electrical and HVAC contractors in multiple states. Throughout that growth, we have maintained our local focus through our continued tradition of personal commitment to protecting the best interests of our customers by completing projects safely, on schedule and with outstanding craftsmanship.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Construction - Residential & Commercial/Office
EMPLOYEE BENEFITS
Employee Referral Program, Employee Events, Retirement / Pension Plans, Life Insurance, 401K
FOUNDED
1992
WEBSITE
https://romanoffgroup.cc/