Site Administrator, Multispecialty, Clinton NJ

St. Luke's University Health Network

Clinton, NJ

JOB DETAILS
SALARY
$84,000–$134,400 Per Year
SKILLS
Best Practices, Billing, Budget Management, Budgeting, Building Design, Business Administration, Business Operations, Business Plan, Business Practices, Capacity Management, Centralized Operations/Management, Clinical Medicine, Clinical Outcomes, Clinical Support, Consulting, Customer Relations, Data Entry, Expense Management, Facilities Management, Federal Laws and Regulations, Financial Management, Financial Reporting, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Administration, Healthcare Providers, Healthcare Reimbursement, Hospital, Human Resources, Human Resources Management, Leadership, Maintain Compliance, Marketing Strategy, Medical Billing, Medical Coding, Medical Equipment, Medical Office, Medical Organizations, Medical Records, Medical Treatment, Metrics, National Committee for Quality Assurance (NCQA), Nursing, OSHA, Office Management, Operational Improvement, Operational Strategy, Operations, Operations Processes, Patient Care, Patient Safety, Performance Management, Performance Reviews, Plan Meetings, Presentation/Verbal Skills, Product/Service Launch, Project Planning, Purchasing/Procurement, Quality Management, Regulations, Resource Utilization, Risk Management, Safety Process, Service Line Management, Staff Training, Statistics, Strategic Planning, Systems Administration/Management, Team Player, Typing, Workplace Issues
LOCATION
Clinton, NJ
POSTED
30+ days ago

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Responsible for all aspects of the daily operations and strategic direction within the St. Luke's Physician Group Medical Office Building. Oversees all day-to-day activities, giving direction to both clinical and support staff of the Medical Office Building. Responsible for efficient operation of the front and back-office processes, including staff, physician, and patient scheduling, billing/coding and medical records. Ensures appropriate office policy and procedures are in place, completes activity and financial reports. Together with physician(s) and in partnership with the Service Line Administrators, responsible for the successful operation of the Medical Office Building. JOB DUTIES AND RESPONSIBILITIES: Management and oversite of St. Luke's Physician Group Medical Office Building Partner and collaborate with specialty Service Line Administrators and Managers Maintain centralized registration across multiple practices within Medical Office Building Design and implement business plan for the Medical Office Building in conjunction with leadership and physician(s). Provide daily clinical and clerical support for primary and specialty patients and staff Responsible for personnel administration including recruitment, payroll oversight and approval, grievance resolution and evaluations in conjunction with Human Resources. As appropriate, seeks input from physicians and staff. Maintain schedules and regularly meet with office staff and physicians Responsible for coordinating and implementing practice measures for Value Based metrics - as appropriate. Achieves expected practice financial performance through judicious expense management, efficient resource utilization, volume growth, and execution of expected financial management best practices. Carry out directives of St. Luke's Network to ensure compliance with all federal and local regulations pertaining to all areas of business and clinical practice. Maintains strong collaboration and connectivity with Access Center operations and centralized functions (e.g., POD, Capacity Management, etc.) to enable seamless operations and optimal patient/employee experiences (e.g., transfers, triage protocols, template changes, huddles, POD/practice connectivity, etc.). Coordinate purchasing through purchasing system of St. Luke's Hospital. Investigate and improve system to resolve conflicts with purchasing. Oversees all aspects of billing and financial management in the Medical Office Building. Coordinate billing functions through Physician Billing to optimize reimbursement. Coordinate staff and physician education as required to maintain optimal procedure coding. Within guidelines established, approve invoices and major purchases: purchase furnishings and medical equipment for offices. Coordinate participation with insurances accepted by St. Luke's Physician Group. Responsible for facility management of all owned facilities. Act as liaison with landlord for leased facilities. Work with physicians as necessary in scheduling practice hours for efficient office operation. Participate in development of annual budgets for St. Luke's Physician Group offices. In conjunction with St. Luke's Physician Group administration, physicians and staff develop and implement short- and long-range goals and marketing strategies for practices and St. Luke's Physician Group. Review financial reports monthly. Develop work plans as appropriate to meet budgetary goals and meet regularly with physicians to review budgets and compensation. Complete monthly reporting on statistical data relevant to service lines in the Medical Office Building to be shared with Hospital and SLPG Leadership. Coordinate and facilitate routine service line planning meetings with SLPG and Hospital Entity to ensure consistent regional growth of assigned areas. Works with service line leadership to onboard/launch new service lines Complete Clinical and Clerical Staff performance reviews and provide feedback to colleagues Facilitate colleague engagement initiatives to encourage ongoing teamwork and support individual professional growth Prepare presentation and report out monthly service line metrics to respective SLPG service line and hospital leadership Carry out the above responsibilities in such a way as to promote a positive, supportive and creative culture within St. Luke's Physician Group and St. Luke's Hospital and Health Network. Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Complies with Network and departmental policies regarding attendance and dress code.: Provide consulting management services to facilitate network development. Read current journals to stay abreast of trends in office management. * Other related duties as assigned. PHYSICIAL AND SENSORY REQUIREMENTS: Standing and walking six hours per day, up to two hours sitting at a time. Frequently uses fingers for typing, data entry, etc. Frequently uses hands. Occasionally uses upper extremities to lift up to 20 pounds; sometimes heavier. Very often stoops, bends and reaches above shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to general vision, near vision, peripheral vision and visual monotony. EDUCATION: Bachelor's Degree in Health or Business Administration required. TRAINING AND EXPERIENCE: Three to five years of office management experience including one year in Health Care Organization. Medical practice management experience in across key areas: business operations, financial management, human resource management, information management, organizational governance, patient care systems, risk management and quality management required. Strong direct performance management, tact, and financial acumen required. Basic knowledge of CLIA, HIPAA, NCQA, and OSHA medical office regulations required. MINIMUM - MAXIMUM COMPENSATION PAY RANGE: $84,000.00 - $134,400.00 St Luke's University Health Network is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education. We will meet minimum wage or minimum of the pay range (whichever is higher) based on state requirements. BENEFIT OFFERINGS: St. Lukes offers comprehensive health, dental, vision, short term and long term disability, life insurance, generous PTO, sick leave and professional development opportunities. Join us to experience a supportive workplace with a focus on your growth and well-being. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

About the Company

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St. Luke's University Health Network

St. Luke's University Health Network is a regional network of hospitals, physicians and other related organizations providing care primarily in Lehigh, Northampton, Monroe, Carbon, Schuylkill, Bucks, Montgomery and Berks counties in Pennsylvania and Warren County in New Jersey.

The Network provides services at more than 150 sites. St. Luke's University Health Network is comprised of six hospital sites. The Network includes:

  • More than 80 owned physician-practice sites
  • 300 employed primary care/specialist physicians
  • Various outpatient testing and service facilities
  • Home health
  • Hospice services (inpatient and outpatient)
  • Largest ambulance provider in Bucks County and second largest in Lehigh County
  • Other related organizations
  • 57,500+ annual admissions
  • 195,000 annual emergency room visits
  • 1,325 physicians on the Medical Staff (96 percent board-certified)
  • 8,600+ employees
  • More than 1,350 volunteers

Areas of exceptional medical expertise include:

  • Level 1 Adult Trauma Center: fully accredited by Pennsylvania Trauma Systems Foundation; 2,400+ annual trauma cases; St. Luke's 1.75 percent mortality rate represents top decile performance, significantly better than peer group as measured by National Trauma Data Bank of the American College of Surgeons; aeromedical transport services
  • Oncology: first and only cancer program in Pennsylvania to receive American College of Surgeons' highest quality recognition for three consecutive years; only Pennsylvania program to receive award in 2010; region's only fellowship-trained surgical oncologists; advanced programs for melanoma (internationally recognized melanoma investigator), lung, breast, prostate, gynecologic and gastrointestinal cancers and tumors of the brain and spine
  • Cardiology and Cardiovascular Surgery: multiple-year recipient of highest rating for cardiac bypass surgery, represents top decile performance achieved by only 10 percent of U.S. hospitals (Society for Thoracic Surgery); region's first Joint Commission certified Heart Failure Program; comprehensive surgical services excluding heart transplants
  • Neuroscience: accredited Stroke Center; additional Centers of Excellence include: Balance Center, Headache Center, Memory Disorders Center, Multiple Sclerosis Center, Sleep Disorders Center
  • Orthopaedics: advanced expertise in total joint replacement and reconstruction, computer-assisted minimally invasive surgery, primary and reconstructive surgery of the spine, sports injuries, diseases and conditions of the hand and elbow, traumatic injuries
  • Women's/Children's Health: high-risk pregnancy; the region’s busiest obstetrical service; two neonatal intensive care units; pediatric specialty care provided by St. Christopher's Hospital for Children.
  • Robotic/Minimally Invasive Surgery: one of the nation's most experienced robotic surgical teams
  • Radiology: designated international General Electric Healthcare Show Site for imaging technology; designated Breast Imaging Center of Excellence by American College of Radiology
  • Bariatric Surgery: designated Center of Excellence by American Society for Metabolic and Bariatric Surgery and Surgical Review Corporation

St. Luke's offers an exceptional benefit plan for employees. Our values are reflected in all we do for patients, each other and the community:

Pride - We take pride in our accomplishments and in our organization.

Caring - We show consideration for others and their feelings. We treat others as we want to be treated.

Respect - We recognize the value, diversity and importance of each other, those we serve and the organization.

Accountability - We are responsible to make decisions and solve problems in a timely and effective manner.

Flexibility - We adapt to the changing needs and expectations of those we serve.

Teamwork - We work together to improve quality.

The mission of St. Luke's University Health Network is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Healthcare Services