Simulation Technology Manager

Position Summary:

This position provides leadership and oversight for the design of all technical and operational functions of the hospital-based simulations. The role is responsible for managing simulation technologies, simulation software, equipment maintenance, operational staff, and facility resources to support high-quality educational, clinical, and research activities. This includes low to high fidelity patient simulators and Elsevier generated simulation cases using Standardized Patients and Standardized Technical Communicators. This position collaborates with faculty, administrators, and external partners to ensure effective delivery of simulation-based learning experiences while maintaining compliance with institutional and accreditation standards.

Salary & Benefits:

Minimum starting salary of $70,000, commensurate with experience.

Primary Duties:

1. Manage day-to-day operations of the hospital simulation suite.

2. Supervise and delegate to the Simulation Technology Assistant Manager and Simulation Technologist and Educator.

3. Supervise the Standardized Technical Communicators Program, including hiring, training, tracking hours worked, and evaluation.

4. Manage simulation inventory system, equipment, software systems, and hospital suite rooms.

5. Work to continuously improve operational policies, procedures, and quality standards.

6. Develop equipment maintenance schedules and coordinate equipment replacement plans.

7. Coordinate the simulation calendar, event setup, and execution of simulation events.

8. Support faculty and community partners in simulation design, programming, and implementation.

9. Monitor budgets and oversee procurement of simulation equipment and supplies.

10. Evaluate emerging simulation technologies and recommend improvements for all disciplines.

11. Generate operational reports and utilization of metrics.

12. Participate in accreditation, long-range planning and strategic initiatives.

13. Provides instruction for Basic Life Support courses offered through the Simulation Center.

14. Perform other duties as required/assigned by leadership.

Required Knowledge, Skills and Abilities:

• Masters in Nursing and/or Eight or more (8+) years' experience in simulation.
• Five or more (5+) years of supervisory or management experience.
• Experience in clinical, simulation operations and/or healthcare technology.
• Demonstrated ability to work independently, manage multiple priorities, and maintain effective working relationships with faculty, staff, students, and external partners.
• Knowledge of: o Laerdal, Elevate, Gaumard, and/or similar simulation platforms o Learning management systems o AV capture and debriefing systems o Networking and computer systems
• Strong understanding of healthcare simulation best practices, healthcare education environments, project management, and budget management.
• Outstanding verbal and written communication skills.
• Strong clinical nursing skills, knowledge of nursing laboratory equipment.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Must be a Certified American Heart Association Basic Life Support (BLS) Instructor upon hire or obtain certification within two years of hire.
• Certified Healthcare Simulation Educator (CHSE) or ability to obtain certification within two years of hire.
• Demonstrated leadership skills, including the ability to supervise staff, lead multidisciplinary teams, troubleshoot complex technical issues, develop strategic initiatives and operational plans, and foster collaborative relationships across academic and healthcare settings.

Preferred Knowledge, Skills, and Abilities:

• Master's degree in a related field beyond the minimum requirements.
• Experience collaborating across academic, clinical, and healthcare system environments.
• Experience managing hospital-based or interprofessional simulation programs.
• Experience leading simulation accreditation, regulatory, or quality improvement initiatives.
• Experience with capital planning, budget development, and technology investment strategies.
• Certified Healthcare Simulation Operations Specialist (CHSOS)

GVSU Competencies:

Innovator mentality Fosters inclusive and equitable community Well-being oriented Asset mindset Acts with integrity Emotionally intelligent Collaborative teamwork Empowering

Working Conditions:

Normal office environment. Some travel may be required.

Physical Demands:

• Ability to move and transport simulation equipment.

• Ability to work in simulation laboratories, classrooms, and clinical environments.

• Occasional evening or weekend work to support special events and educational activities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants must be legally authorized to work in the United States and must not require sponsorship now or in the future.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See www.gvsu.edu/equalopportunity/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).

Grand Valley State University is an Antidiscrimination/Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities. University policy extends protections to additional identities.