Simulation (Technical) Operations Manager

Position Details

Position Information

Position Title Simulation (Technical) Operations Manager UIW Mission

University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary

The Simulation Operations Manager provides technical support for all CRNA simulation operations to ensure best practices in healthcare simulation are used to augment student learning. This position provides essential technical and audiovisual support for the SNHP skills and simulation laboratories. Priority focus will be support of the CRNA program's skills and simulation curriculum with secondary focus on all other SNHP programs. The Simulation Operations Manager reports to the SNHP Simulation Director.

Benefits

UIW has been identified year after year as one of the nation's Great Colleges to Work For based on employee feedback. UIW offers an outstanding benefits package for full-time employees that includes medical, dental, vision, flexible spending accounts, numerous paid holidays, vacation and sick leave. Tuition benefits include UIW tuition waivers, tuition exchange programs and Brainpower Connection discounts for employees and dependents. Retirement benefits include 403b retirement plans with a 7% employer match, plus a retirement health solution. We also offer employer-paid Life/AD&D, long-term disability, pet insurance, an Employee Assistance Program (EAP), wellness programs, employee discount program, Public Service Loan Forgiveness (PSLF) eligibility and more! Please refer to the Human Resources webpage for additional details on our benefits and eligibility.

Job Duties

Job Duty Name Essential Job Functions Description of Job Duties

• Set-up and break-down simulation and laboratory equipment, including patient simulators, task trainers, supplies, and audiovisual equipment.
• Prepare and apply moulage to simulated participants and simulators.
• Program and operate simulator software during simulation-based activities according to scenario design, including "on the fly" and pre-programmed scenarios.
• Operate and maintain audiovisual and debriefing systems used for live streaming and reviewing simulation-based activities.
• Provide support for screen-based, virtual, and augmented reality simulations.
• Provide routine maintenance of simulators and task trainers including cleaning, replacement of disposable parts, and software updates.
• Troubleshoot simulators and task trainers within the scope of warranties and operation manuals. Consult with simulator/equipment vendors as necessary to resolve malfunctions/performance issues.
• Collaborate with information technology staff to troubleshoot electrical or networking issues within warranty guidelines for all simulation equipment and systems.
• Provide faculty member training and technical support for skills and simulation equipment including but not limited to high-fidelity simulators, task trainers, beds/examination tables, headwalls, and patient monitors.
• Assist Simulation Director with scheduling simulation-based activities and simulation center resources in compliance with simulation center policies.
• Collaborate effectively with students, faculty members, clinical instructors, and staff.
• Collaborate effectively with vendors/manufacturers regarding maintenance, repairs, updates, and technology changes.
• Collaborate with the Simulation Director for inventory management/ordering and to organize, maintain, and restock skills and simulation laboratory supplies including oxygen supplies.
• Perform other duties as assigned.

Qualifications

Knowledge Skills and Abilities

• Ability to effectively communicate with diverse groups of students, faculty, clinical instructors, staff, and community members.
• Must be detail-oriented, think critically, identify problems, troubleshoot, and act to resolve issues in a timely manner.
• Strong knowledge of healthcare simulation equipment including high-fidelity simulators and debriefing systems.
• Experience with setup, breakdown, and moulage of healthcare simulation-based activities.
• Proficiency in Microsoft Office Excel, Outlook, PowerPoint, Word and Microsoft Teams.
• Excellent organizational and prioritization skills with attention to detail.
• Excellent interpersonal and communication skills.
• Able to work effectively in an interprofessional team environment with internal and external stakeholders.
• Strong knowledge of simulated operating room and medical/surgical environments.
• Ability to work effectively with individuals from diverse communities and cultures.
• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education

Bachelor's Degree in Healthcare or education field.

Required Work Experience

• Three (3) years of experience in healthcare simulation technical operations to include troubleshooting and repairing hardware, software, and simulation equipment, as well as experience working with simulated participants.
• Two (2) years of full-time clinical experience in relevant field(s).
• One (1) year of relevant lead or supervisory responsibilities in this field.
• One (1) year of documented mentorship experiences either in academic setting or clinical setting.

Preferred Qualifications

Advanced Cardiovascular Life Support Certification.

Required Certifications, Licenses or Registrations

• Valid unexpired Basic Life Support certification or ability and willingness to secure prior to assignment start date.
• Current Certified Healthcare Simulation Operations Specialist (CHSOS) or commitment to obtain CHSOS within two (2) years of assignment start date.

Work Hours

• Monday through Friday 8am to 5pm with extended hours as needed to meet departmental and learning community goals.
• Some weekends may be required.

Physical Demands

• Ability to lift up to 25lbs for table/chair set-up/tear-down at events and moving testing/event materials.
• Ability to reach overhead, bend, and squat to retrieve testing/event materials.
• Ability to push/pull event carts holding up to 50lbs.
• Ability to actively engage in events for extended periods of time.
• Ability to regularly move about campus and event venues to actively engage faculty, staff, and students, as well as attend meetings on and off campus.

Posting Details

Posting Details

Posting Number AS2259PO Number of Vacancies 1 Job Type Full Time Job Category Administrator (exempt) Desired Start Date 07/16/2026 Position End Date (if temporary) Reports to CRNA Director Salary $79,000-$83,000 Annualized Open Date 06/05/2026 Close Date Open Until Filled Yes Special Instructions to Applicant

N/A.

EOE

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).

Title IX

This position is considered a "Responsible Employee" under Title IX federal regulations and "Mandatory Reporter" under Texas state law and the UIW Sexual Misconduct Policy. As a Mandatory Reporter, this position requires you as the employee to promptly report any incident that you witness or receive information about Title IX violations. These reporting responsibilities are set out in the UIW Sexual Misconduct Policy.

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

• Other Document

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?

• UIW Website

• HigherEdJobs.com

• Indeed

• LinkedIn

• WorkplaceDiversity.com

• HispanicDiversity.com

• BlackJobCenter.com

• WomensJobCenter.com

• VeteransConnect.com

• Personal Referral

• Employee Referral

• Other

• If you selected other, please tell us where?

(Open Ended Question)

• • How many years of experience do you have experience in healthcare simulation technical operations to include troubleshooting and repairing hardware, software, and simulation equipment, as well as experience working with simulated participants?

• Less than 3 years

• 3 years

• 4 years

• 5 years

• 6 or more years

• • How many years of full-time clinical experience do you have in a field related to this position?

• Less than 2 years

• 2 years

• 3 years

• 4 years

• 5 or more years

• • How many years of experience do you have serving in a lead or supervisory role in this field?

• Less than 1 year

• 1 year

• 2 years

• 3 years

• 4 or more years

• • Describe your relevant supervisory or team leading experience. Specify organization and time period where such experience was gained, as well as the number of employees you directly supervised/led and the employee type (students, staff, etc...)

(Open Ended Question)

• • How many years of cumulative mentorship experience do you have in academic or clinical setting?

• Less than 1 year

• 1 year

• 2 years

• 3 years

• 4 or more years

• • Do you currently hold valid unexpired Basic Life Support Certification or are you willing and able to secure by date of assignment ?

• Yes, currently hold valid unexpired Basic Life Support Certification

• Yes, willing and able to secure Basic Life Support Certification by date of assignment

• No

• • Do you currently hold valid unexpired Certified Healthcare Simulation Operations Specialist (CHSOS) or are you willing and able to secure said certification within 2 years of assignment start date?

• Yes, currently hold valid unexpired CHSOS

• Yes, willing and able to secure CHSOS within 2 years of assignment start date

• No