Shuttle Cashier

Department: Hollywood Bowl Operations

FLSA Grade : Non-Exempt (Part-time)

Pay Grade: $19.00 - $25.52

Position Summary:

The Parking / Shuttle Cashier, reporting to the Operations Coordinator, sells tickets to patrons wishing to use the parking lot/shuttle lot system and collects all pre-sold parking passes from patrons using the parking lots. Specific starting pay commensurate with experience.

Position Elements:

• Prepare site for opening
• Sell tickets to the patrons wishing to use the parking lot/shuttle lot system
• Reconcile cash monies and tickets sold; verify any overages or shortages
• Direct and greet guests
• Be able to keep money and items organized and safe
• Read showcard and be aware of any special instructions given for every show (parking cashiers)
• Keep accurate time records and abide by the meal and rest period policy
• Assist other departments when necessary and as directed by a supervisor
• Be able to answer questions about our Park & Ride system; bus line numbers, locations, etc.
• Direct patrons to their appropriate bus at the end of the night
• Collect bus tickets if necessary
• Respond to a wide range of customer service issues with sensitivity and care.

Reports To:
Operations Coordinator

Cashier Administrators

Interacts With:
Supervisors
Parking Staff
Vendors
The public

Position Requirements:

• Existing knowledge of or the ability to quickly learn the following:
• • Ticketing policies and procedures
  • Layout of venue and shuttle lot routes
  • Credential identification
  • Layout of venue and grounds
  • Event times and program information
• Ability to:
• • Work outside
  • Bend, stand and walk (including hilly terrain and stairs) for up to duration of entire work shift
  • Lift and carry up to 20 pound
• For Shuttle Cashiers:
• • Current Driver's License

The Los Angeles Philharmonic Association will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Equal Employment Opportunity Policy

The Los Angeles Philharmonic Association is committed to provide equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with applicable law, the Association also provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.