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Showroom Customer Service Specialist - Bilingual Strongly Preferred

Express Employment Professionals Defunct

Tampa, FL

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JOB DETAILS
SALARY
SKILLS
Billing, Conflict Resolution, Customer Support/Service, Data Entry, English Language, High School Diploma, Identify Issues, Logistics, Multilingual, Order Picking/Packing, Order Processing, Order/Customer Fulfillment, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Retail, Sales, Sales Operations, Spanish Language, Time Management, Typing, Warehousing
LOCATION
Tampa, FL
POSTED
1 day ago
Job Full Description

Showroom Customer Service Specialist (Bilingual Strongly Preferred)

Location: Tampa, FL 33634

Schedule: Monday-Friday, 8am- 4pm, Every other Saturday 9am-12pm or 10am-1pm

Pay: $20/HR

Overview

The Showroom Customer Service Specialist supports walk-in customers and online order fulfillment in a fast-paced retail distribution environment. This role ensures accurate order processing, friendly customer support, and quick issue resolution. Bilingual (English/Spanish) strongly preferred.

Key Responsibilities
  • Fulfill walk-in and online customer orders
  • Enter sales orders from order entry to pick release
  • Process orders accurately and on time for delivery cutoffs
  • Print delivery notes for warehouse team
  • Resolve customer issues professionally
  • Troubleshoot order or service-related problems
  • Assist with complex invoices and order entries
  • Coordinate RMAs and scheduling
  • Escalate credit holds and service issues when needed
  • Work with Sales and Operations to ensure orders are fulfilled
  • Review open orders and anticipate logistics challenges
  • Reconcile daily paperwork
Qualifications
  • 2+ years of customer service experience
  • Strong troubleshooting and conflict-resolution skills
  • Accurate data entry and typing skills
  • Clear verbal and written communication
  • Ability to work under pressure and adapt quickly
  • High school diploma required; business coursework a plus
  • Bilingual English/Spanish strongly preferred


Apply Now

If you're ready to join the team, apply now to be considered.

Tampa (Northwest), FL
3379
5011 W Hillsborough Ave
Suite C
Tampa, FL 33634

About the Company

E

Express Employment Professionals Defunct

As we build lasting relationships with our associates and clients through accountability, integrity, and excellence, we will make a difference in our communities. As a team, we will be moved by compassion, a mindset of gratitude, and a mission to help each other and those we serve both in our communities and around the world.

COMPANY SIZE
10 to 19 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
WEBSITE
http://Expresspros.con/waxahachietx

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