Business Strategy, Communication Skills, Compensation and Benefits, Computer Skills, Customer Support/Service, Dental Insurance, Disability Insurance, Documentation, ERP (Enterprise Resource Planning), Environmental Health, Establish Priorities, Flexible Spending Accounts, Follow Through, Forklift, High School Diploma, Housekeeping/Cleaning, Insurance, Inventory Cycle Counts, Inventory Management, Inventory Transactions, Leadership, Lift/Move 100 Pounds, Lift/Move 50 Pounds, Lift/Move 70 Pounds, Mentoring, Microsoft Windows Operating System, Military, Organizational Skills, Physical Therapy, Problem Solving Skills, Production Schedule, Production Support, Psychiatry and Mental Health, Safety/Work Safety, Sales, Shipping Documents, Shipping Operations, Shipping/Receiving, Team Player, Time Management, Vision Plan, Warehousing
Shipping and Receiving Lead
Day Shift
6 AM to 4:30 PM
Position Summary
The Shipping & Receiving (S&R) Lead is a working lead responsible for coordinating and directing daily shipping and receiving
activities while performing hands-on warehouse duties. This role supports the Warehouse Supervisor by assigning daily
tasks, training team members, and ensuring accurate, timely, and safe execution of inbound and outbound material
movements. The S&R Lead serves as the first point of escalation for operational issues on the floor and plays a key role in
maintaining inventory integrity, documentation accuracy, and adherence to standard work.
Steffes Benefit Plan Includes:
- Competitive Low Deductible/Low Out-of-Pocket Medical Insurance Plan
- Dental and Vision Insurance
- Generous 401K matching
- Flexible Spending Account (FSA)
- Paid Time Off (PTO)
- Paid Holidays + Paid Personal Days
- Employer-paid Short-Term and Long-Term Disability Insurance
- Mental Health & Wellbeing Resources
- Paid Military Leave
- Education Assistance Program
- Paid Paternity Leave
- Paid Bereavement Leave
- Paid Jury Duty Leave
- Employer-paid Virtual Physical Therapy Program
Steffes Core Values
- Trust: We promote growth and long-term success by making wise decisions with trust as an essential component.
- Respect: We unleash creative talents of our diverse workforce by treating each other the way we would like to be treated.
- Teamwork: We believe people achieve much more by working together.
- Integrity: We follow through and keep our word while being open, honest, ethical, and fair.
- Safety: We view our co-workers as family members of our business and strive to ensure safety for all.
- Humility: We recognize and appreciate strengths and contributions beyond oneself. We are modest, genuine, and
authentic.
Core Expectations
- Customer Service - Demonstrate excellent customer service and display a positive attitude and behavior consistent with
the Steffes Code of Conduct and Core Values.
- Environmental, Health, Safety (EHS) - Perform work in compliance with EHS training and identified
procedures/standard work. Report any EHS incident or concern to your supervisor immediately. Cooperate and
contribute to the overall success of the EHS program.
- Quality - Participate in job-specific training. Complete work as indicated by standard work, processes, and/or
procedures. If your work can't be completed as required, notify your supervisor immediately for guidance.
- Conduct - Demonstrate and support the Steffes Code of Conduct.
- Policies and Procedures - Demonstrate and support Steffes Policies and Procedures by:
- Using tact, sound judgement, and maintaining a professional attitude in communication and relationships with
others.
- Striving to deliver the best quality in daily work.
- Promoting a positive image of Steffes and its products.
- Being timely and punctual in attendance and following all policies and procedures.
Job Requirements/Qualifications
- High school diploma or GED required.
- 2+ years of shipping, receiving, or warehouse experience required.
- Experience in directing or leading daily work activities preferred.
- Basic computer proficiency (Windows, email, ERP/WMS systems).
- Ability to operate forklifts and other material-handling equipment.
- Strong communication, organizational, and problem-solving skills.
OR
- An acceptable combination of education and experience.
Key Responsibilities
- Own daily Shipping & Receiving execution, coordinating the receipt, put-away, staging, and shipment of materials, parts,
and assemblies to ensure alignment with sales and production schedules and operational priorities.
- Serve as the on-floor authority, as delegated by the Warehouse Supervisor, for Shipping & Receiving operations,
providing continuous execution oversight and real-time decision-making throughout the shift.
- Establish daily operational priorities and assign, balance, and sequence work activities across the Shipping & Receiving
team based on demand, staffing levels, and material flow requirements.
- Ensure accurate, timely, and compliant processing of all inbound and outbound shipments, maintaining execution
discipline that supports uninterrupted production and on-time delivery commitments.
- Verify and validate shipping and receiving documentation and system transactions, including packing slips, bills of lading,
and ERP entries, to ensure accuracy and traceability.
- Inspect incoming and outgoing materials for damage, shortages, or discrepancies, ensuring issues are documented,
contained, and escalated appropriately to avoid downstream impact.
- Maintain control of material identification, staging, and movement, ensuring materials are properly labeled, organized,
and transported to designated locations in accordance with standard work.
- Execute and oversee inventory-related transactions within ERP systems and support cycle counts and year-end inventory
activities to maintain inventory integrity within Shipping & Receiving areas.
- Train, mentor, and guide Shipping & Receiving team members, ensuring employees understand and consistently follow
safe, accurate, and efficient work practices.
- Reinforce safety, quality, and housekeeping standards through daily presence, observation, and immediate corrective
action when deviations occur.
- Promote standardized work, LEAN principles, and continuous improvement, identifying inefficiencies and execution risks
and partnering with the Warehouse Supervisor on improvement opportunities.
- Act as the primary communication link between Shipping & Receiving staff and the Warehouse Supervisor, providing timely updates on operational status, risks, constraints, and execution challenges.
- Enable and maintain a positive, accountability-driven work environment through clear communication, professionalism, and collaboration with internal teams, suppliers, and carriers.
- Support the company's Strategic, Quality, and Safety objectives through consistent execution leadership and operational
discipline.
- Other duties may be assigned.
Functional & Cognitive Requirements of Position
- This position requires walking, sitting or standing to a significant degree.
- Must have the ability to lift 70 pounds from floor to waist, carry 50 pounds, and push and/or pull up to 100 pounds.
- Must have the ability to climb ladders and/or stairs.
- Stooping, crouching, kneeling and bending.
- Handling, feeling, and gripping would be required for some activities.
- Visual acuity is required to inspect work completed.
- This role may be subject to internal and external environmental conditions.
- Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the
context of a workflow, ability to communicate with visitors, ability to complete tasks in situations that have a speed or
productivity quota.