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Shipping & Packaging Lead

Four Hands

Austin, TX

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JOB DETAILS
SKILLS
Coaching, Documentation, ERP (Enterprise Resource Planning), Equipment Maintenance/Repair, Establish Priorities, Forklift, Furniture, Interior Design, Inventory Management, Leadership, Lift/Move 50 Pounds, Logistics, Metrics, Order Picking/Packing, Organizational Skills, Process Development, Process Improvement, Production Control, Safety Standards, Safety/Work Safety, Shipping Documents, Shipping Operations, Shipping/Receiving, Team Lead/Manager, Time Management, Warehousing
LOCATION
Austin, TX
POSTED
3 days ago
Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.

Recognized on the Inc. 5000 list of fastest-growing companiesand named one of Austin's Top Workplaces year after year. We invest in exceptional people - with a team of over 800 and growing - fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

We're hiring a Lead, Shipping and Packaging to oversee our warehouse shipping operations. In this role, you'll ensure all finished products are packaged, staged, and shipped accurately and on time while leading a team dedicated to safety, quality, and efficiency. If you're a hands-on leader who thrives in a fast-paced environment and enjoys driving process excellence, this is the opportunity for you.

In This Role
  • Oversee daily picking, packaging, staging, and shipping operations to fulfill all scheduled orders accurately and on time
  • Communicate workload goals, staffing plans, and order priorities to maintain an efficient workflow
  • Coordinate outbound shipments with the Department Manager, ensuring deadlines are met with accurate labeling, documentation, and routing
  • Collaborate with Warehouse, Inventory Control, and Production teams to align finished goods availability, staging accuracy, and shipping readiness
  • Lead, coach, and support team members, including forklift and cherry picker operators, while maintaining strong performance, attendance, and safety standards
  • Train and onboard employees on packaging procedures, order picking, equipment operation, and system workflows within WMS, ERP, and QuickBase
  • Identify opportunities to streamline processes and enhance efficiency
  • Ensure all material-handling equipment is maintained, operated safely, and serviced as scheduled
  • Maintain a clean, organized, and safe warehouse environment
  • Lead daily team huddles and join weekly leadership meetings to review metrics, discuss challenges, and recommend process improvements
  • Other duties as assigned, in accordance with training and qualifications
  • Uphold the Core Values and be a valuable member of the Four Hands Team
    • Be open and honest
    • Reach for excellence
    • Act with responsibility
    • Value the whole person
    • Enjoy the journey

The Ideal Person
  • 2+ years of experience in a leadership or team lead role
  • 3+ years of experience in shipping, packaging, or warehouse operations
  • Strong understanding of outbound logistics, packaging standards, and shipping documentation
  • Proficient in warehouse management and ERP systems (WMS, QuickBase, or similar)
  • Self-motivated leader who can set priorities, delegate tasks, and manage shifting workloads effectively
  • Physically able to lift up to 50 lbs independently and maneuver heavier items with assistance

About Four Hands

Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor - pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.

Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.

And, we are constantly pursuing better - from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs - we are never settled, never done.

Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Visit www.FourHands.com for more information.

About the Company

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Four Hands

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