We are seeking a Shipping & Customer Service Coordinator to manage domestic and international shipments and provide exceptional customer support. The role involves coordinating shipments, preparing documentation, scheduling pickups, tracking deliveries, and ensuring compliance with regulations. Additionally, the coordinator processes customer orders, responds to inquiries, provides updates, and resolves concerns to build strong client relationships. They also support administrative tasks and contribute to process improvements within a fast-paced, collaborative environment.
Qualifications include 2+ years in shipping, logistics, or customer service, with experience in international shipping preferred. Strong communication, organization, multitasking, and proficiency in Microsoft Office are essential. The position offers benefits such as 401(k), health, dental, and vision insurance, paid time off, and opportunities for advancement. Compensation ranges from $25.00 to $35.00 per hour.