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Shipping and receiving clerk

VPET USA LLC

Greer, SC

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JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Change Requests/Orders, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Data Entry, Data Quality, Detail Oriented, English Language, Establish Priorities, Forklift, High School Diploma, Identify Issues, Keyboards, Loading/Unloading, Mathematics, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Office Equipment, People Management, Presentation/Verbal Skills, Problem Solving Skills, QoS (Quality of Service), Quality Metrics, Regulations, Safety/Work Safety, Shipping/Receiving, Team Player, Time Management, Typing, Warehousing, Writing Skills
LOCATION
Greer, SC
POSTED
2 days ago
Salary Status: DOE

FLSA: Non-Exempt

Employment Type: Full

Location: Greer, SC

Reports to: Warehouse Supervisor

Job Description overview:

In the role of Shipping/Receiving clerk, you will be responsible for a varietyof shipping and receiving tasks. Providing excellent customer service to our customers, third-party vendor drivers, and supporting inter-departments by providing status or assistance with shipping and receiving related matters. This role also provides administrative support to the department manager.

Essential Responsibilities:
  • Responsible for verifying and coordinating the accuracy of incoming & outgoing shipments.
  • Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
  • Performs data entry, prepares shipping orders, and schedules loads.
  • Researches, compiles, validates, and reports information from multiple sources i.e., bills of lading, orders, or other records.
  • Confer or correspond with establishment representatives to rectify problems, such as damages or shortages.
  • Provides general clerical office functions and support to the department Manager.
  • Assist our third-party drivers with shipping or receiving inquiries.
  • Assist customers with shipping and receiving change requests.
  • Act as liaison between customers, carriers, and internal departments by notifying the appropriate departments of change requests or any other matter that requires notification.
  • Arrange or coordinate the delivery of materials received by notifying the appropriate department personnel.
  • Comply with all quality, safety, work rules, and regulations.
  • Assist with various projects as needed.
  • Perform all other duties as assigned.

Education and/or Experience:
  • A High School diploma or equivalent is required.
  • 2+ years of administrative experience or similar role.

Other skills and abilities:
  • Excellent written, verbal, and listening skills.
  • Adapt to new processes, products, and technologies as required. Learn and understand our products and technology at a level sufficiently high enough to efficiently identify and route requests for assistance to the proper division department or individual.
  • Ability to work within a fast-paced, deadline-driven, multi-discipline environment.
  • Ability to manage multiple tasks, set priorities, identifies and addresses problems, and meets deadlines.
  • Identify and resolve problems in a timely manner, gathers and analyze information skillfully, and maintain confidentiality.
  • Ability to work effectively with a team in a wide array of plant personnel ranging from hourly employees to senior management.
  • Self-motivated with the ability to work independently in a fast-paced environment with changing priorities.
  • High level of attention to detail, and process driven in order to balance timeliness and quality of service. Metrics for quality and efficiency will be developed and maintained.
  • Computer skills: Basic knowledge and experience in computer office programs of Word, Excel, and Outlook are requirements for this job.
  • Basic math skills.
  • Must be able to communicate, read and write proficiently in English.
  • Must be committed to the success of the entire organization.

Physical Requirements:

Requirements include, but are not limited to:
  • This position requires occasional walk-throughs in our warehouse/shipping department for follow-up on customer service orders, inventory, order status, operate lift truck i.e. sit-down and propane changes, etc.
  • Works in an office environment that is located inside the Warehouse.
  • Requires sitting, standing, walking, and operating a computer keyboard, telephone, and other office equipment for extended periods of time.
  • Must be able to perform repetitive motions such as typing, reaching, and grasping.
  • Work environment is in a warehouse and temperatures inside vary between hot or cold based on the outside conditions.

This is a fast-paced environment with constantly changing priorities

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics.

About the Company

V

VPET USA LLC