Shift Supervisor - Starbucks La Plaza

Simon Property Group

Mcallen, TX

JOB DETAILS
SKILLS
Cash Management, Coaching, Communication Skills, Customer Experience, Customer Support/Service, Leadership, Operations Processes, Order/Customer Fulfillment, Procedure Implementation, Product Safety, Quality Management, Safety Standards, Team Player
LOCATION
Mcallen, TX
POSTED
1 day ago

This role involves ensuring excellent customer service, maintaining store operations, and fostering a positive team environment.
Responsibilities include acting with integrity, managing high-volume periods calmly, and communicating customer and store needs to the team.
Assist with new partner training, provide respectful coaching, and recognize team achievements to promote development.
Deliver legendary customer experiences by connecting with customers and fulfilling their needs.
Execute daily store tasks such as opening/closing duties, cash handling, and adhering to safety policies.
Maintain product quality and safety standards, follow operational procedures, and ensure proper cash management.
Support team motivation and morale, provide clear feedback, and recognize individual and team accomplishments.
Must have at least 6 months of customer service experience, ability to work flexible hours, and strong communication and leadership skills.
Key qualities include teamwork, relationship building, quick learning, and effective communication skills.

About the Company

S

Simon Property Group