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Description
Summary:
Weekend Night shift - Friday, Saturday, Sunday e/o Monday 6:45pm-7:15am
This critical to success role at Custom Processing Services (CPS) provides daily engagement and accountability to the manufacturing employee base, creating a profound experience for all employees. In plant 03, this role is a highly independent leader, driving for results, with an expectation of a similarly strong level of accuracy and precision in work completion from self, co-workers, peers, superiors, and subordinates alike. This role at times will wear the hat of coach, mentor, or guide, inspiring others to meet their personnel and professional goals.
Accountable Functions and Responsibilities:
People Focused:
- Establish, maintain/improve, and measure a culture of safety within the shift. Safety rules need to be non-negotiable, and all employees need to leave at the end of the shift in the same or better condition than they arrived.
- Develop a culture on your shift of Respect… for self, peer, CPS, and clients.
- Develop professional relationships with all employees, utilizing EQ techniques to engage and align the aspirations of the individual with the business opportunities.
- Use information learned through employee engagement to own the development of the shift employees under your leadership. Develop plans and "build people", one at a time and in a personal and profound manner.
- Own employee training for your shift personnel.
- Trust but verify.
Customer Focused:
- Understand customer requirements with regard to all process and specification and assure both are maintained during shift operations.
- Assure both internal and external customers are receiving all deliverables needed and expected, with said deliverables being of highest quality and integrity.
- Provide and execute to commitments for products to be available to the customer (OTA).
- Provide meaningful and formal cause and corrective actions for any incidences where the voice of the customer (VoC) is violated.
- Exhibit a high level of excellence in the custody of customer supplied goods and items.
- Assure Food Safety and Food Defense protocols are maintained throughout the manufacturing arena.
CPS Focused:
- Optimize the shift to deliver or exceed the standard revenue expected for said shift.
- Optimize processing systems to provide additional throughput, without a compromise of quality or the VoC.
- Exhibit a high level of excellence in the custody of CPS purchased goods and items.
- Provide required operational reporting, timely and accurately.
- Demonstrate full and proper usage of production information systems including Cost Accounting reporting, HIPPO, Deacom operation, and Paylocity operation.
- Assure all activities conform to ISO 9001, ISO 22000, and ISO 17025 certifications as well as other third party certifications we carry.
- Other work as assigned or deemed necessary for the business.
Requirements
Job Metrics (Measurements of Success):
- Incident rate for shift
- Employee retention for shift
- 360 feedback from peers and co-workers
- First Pass Quality
- On Time Availability for plant
- Customer Complaints for shift
- Budget: Shift Uptime
- Budget: Actual process performance verses standard
Required Qualifications:
- Post high school degree in Business, an Engineering discipline, or a related field preferred.
- Alternatively, five years of relative experience in Manufacturing Leadership preferred
- Champion and embodiment of CPS Core Values
- Willingness to work as part of a collaborative team, promoting trust and respect.
- Excellent communication skills, both written and oral, including proficiency in Office Suite applications.
- Ability to multitask and establish priorities in an environment of competing expectations.
- Willingness to continue education and personal development for the purposes of staying up to date with industry, technology, and regulatory requirements.
- Desire to be a change agent, not getting discouraged, but persevering through times of conflict.
- Flexible and open minded to change while at the same time being able to hold an unwavering position.
- Previous experience in developing personnel.
- Ability to analyze data, look for trends, and draw conclusions for said data
Location:
Reading Campus (primary work location) - 99% of time
East Greenville Campus (secondary location) - 1% of time
Work Environment (estimated averages):
Office (12%)
Floor (88%)
Growth Opportunities:
Business Unit Leadership
Technical Sales
Business within a Business Leadership opportunities (Revenue hunters and farmers)
SME areas Leadership opportunities
Travel Requirements:
Very rarely, to vendor locations as needed to support learning and equipment/process advancement
Very rarely, to industry or technical conferences to advance learning and understanding of new technologies
Between CPS sites as indicated above