Budgeting, Clinical Practices/Protocols, Communication Skills, Community and Social Services, Conflict Resolution, Criminal Justice, Information/Data Security (InfoSec), Leadership, Logistics Management, Nursing, Physical Demands, Psychiatry and Mental Health, Psychology, Quality Assurance Methodology, Secondary School, Service Delivery, Social Work, Sociology, Staff Policies, Time Management, Treatment Plan
JOB DESCRIPTION Supervisor
ORGANIZATION
Founded in 1902, Louisiana United Methodist Children and Family Services’ mission is to guide children and families Home to experience God’s love by following the teachings of Christ. Louisiana Methodist Children’s Home provides residential treatment services to children and adolescents. For information, please visit www.LMCH.org
POSITION SUMMARY
Supervisors are responsible for ensuring teams of Mental Health Specialists (MHS) deliver exceptional direct care services in a house or on a unit under the direction of a Therapist or a Mental Health Professional (MHP) who is responsible for residents’ Active Treatment Plans. Supervisors have one of the most influential roles in our residents’ progress in treatment. Through management of the logistical functions related to the operation of a house or unit, Supervisors are essentially responsible for creating and maintaining an environment which supports a positive, therapeutic culture on a unit or in a house.
Supervisors are responsible for a house or unit’s shift scheduling, routine on-the-job training, daily house activity schedules, house maintenance and cleanliness, supporting the work of all MHS in the house or on their respective unit, creating a positive culture of care, and ensuring resident participation in treatment.
RESPONSIBILITIES
- Ensure the provision of compassionate, culturally sensitive services.
- Ensure all house or unit residents are present and on time for all clinical activities. Any absence from a clinical activity must be preapproved by the LMHP responsible for a resident’s Active Treatment Plan. (This is a primary responsibility and will be measured by the agency’s QA process.)
- Create a culture of care which discourages the use of protective holds and escorts. (This is primary responsibility and will be measured by the agency’s QA process.)
- With the assistance of the LMHP, create a living environment which residents evaluate positively. (This is a primary responsibility and will be measured by the agency’s QA process.)
- Ensure agency’s Behavioral Management Plan is implemented with fidelity by the MHS they supervise.
- Actively participate in clinical staffings and communicate fully regarding the delivery of treatment services to the house or unit residents, each resident’s progress and condition on the unit or house, the impact of program operations on treatment, and house or unit staff’s adherence to each child’s Active Treatment Plan and the agency’s clinical standards.
- Ensure Mental Health Specialists implement with fidelity all personalized interventions indicated in each resident’s Active Treatment Plan.
- Provide direction and supervision to Mental Health Specialists and perform the duties necessary to ensure a structured, cohesive team including budgeting, hiring, discipline, recruiting, and scheduling of staff coverage.
- Maintain the house or unit finances for allowances, haircuts, and activities.
- Perform other duties as assigned.
QUALIFICATIONS
- Must have a fundamental love for children and a desire to be an agent for change in their lives.
- Must have empathy for others and practice the Golden Rule in relationships with residents and their families, with fellow staff member and with others.
- Must be an active, eager learner and willing to try new methods.
- Must be actively pursuing a Bachelor of Arts or Bachelor of Science degree in a mental health-related field (including, but not limited to sociology, criminal justice, nursing, marriage and family counseling, rehabilitation counseling, psychological counseling and other professional counseling); or
- Have earned a Bachelor’s degree and is a student pursuing a graduate degree in a mental health-related field and have completed at least two courses in that identified field; or
- Have a high school degree or a GED and have two years experience providing direct services in a mental health, physical health, social services, educational or correctional setting.
- Must possess a strong sense of personal authority, maturity and integrity for a positive, influential role with residents.
- Must possess strong leadership skills to promote staff unity, staff morale and cooperative relationships among various agency departments.
- Must be able to communicate effectively, both verbally and in writing, in a diverse range of audiences and settings.
- Must be skilled in conflict resolution and mediation.
- Must use good social skills with residents, their family members and fellow staff members.
- Must protect the confidentiality of residents, their family members and all Protected Health Information (PHI).
- Must have a strong work ethic and be willing to commit to significant job responsibilities.
- Must be flexible and able to function in demanding position.
EMPLOYMENT PROVISIONS
Time on Duty: To be arranged so as best to accomplish the work to be done.
Salary: As provided for in the agency’s current Annual Budget.
Benefits: As stated in Personnel Policies and Procedures and determined by the Board of Directors.
DISCLAIMER
The foregoing description is not intended to be construed as an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
PHYSICAL REQUIREMENTS
Activity (Hours per day) | Never/Rarely 0 hours | Occasionally Up to 3 hours | Frequently 3-6 hours | Constantly 6-8 + hours |
Sitting | | | ü | |
Standing | | | | ü |
Walking | | | | ü |
Running | | ü | | |
Bending (neck) | | | ü | |
Bending (waist) | | | ü | |
Squatting | | ü | | |
Climbing | ü | | | |
Kneeling | | ü | | |
Crawling | ü | | | |
Twisting (neck) | | | ü | |
Twisting (waist) | | ü | | |
Is repetitive use of hand required? | | ü | | |
Simple Grasping with hands | | ü | | |
Power Grasping with hands | ü | | | |
Fine Manipulation with hands | | ü | | |
Reaching/above shoulder level | | ü | | |
Reaching/below shoulder level | | ü | | |
I acknowledge I have reviewed the content of this job description and understand that if I have any physical limitations or require any accommodations in order to perform my job, I must immediately inform administration.
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Employee Signature Date