Shift Manager

Sonic Drive-In Inc

london, KY

JOB DETAILS
SKILLS
Administrative Skills, Coaching, Communication Skills, Cost Control, Customer Relations, Customer Support/Service, Expense Management, File Maintenance, Food Safety, Groovy Programming Language, Inventory Levels, Inventory Management, Leadership, Maintain Compliance, Marketing, Mathematics, Multitasking, Operations Management, Quality System Requirements (QSR), Record Keeping, Resolve Customer Issues, Restaurant, Retail, Retail Management, Retail Operations, Revenue Growth, Safety/Work Safety, Sales, Schedule Development, Staff Policies, Team Lead/Manager, Team Player
LOCATION
london, KY
POSTED
30+ days ago

Employer: Old Blue, LLCbr /br /POSITION:SHIFT Managerbr /IMMEDIATE SUPERVISOR:GENERAL MANAGER, ASSISTANT Managerbr /STATUS:HOURLY NON-EXEMPT, Hired in as full time employeebr /br /There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform.br /br /Being a Shift Leader is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. Youapos;ll assist the Drive-Inapos;s General Manager in managing Drive-In operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.br /br /Essential Job Dutiesbr /Manages, trains, monitors and coaches crew members, carhops and skating carhopsbr /Directs and assigns Drive-In employees as needed to ensure all aspects of service meet operational standardsbr /Adheres to and monitors employee compliance of the Drive-In employee handbook, policies and practicesbr /Performs opening and/or closing dutiesbr /Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost controlbr /Completes weekly inventory as neededbr /Assists in administrative duties including maintaining files, records and all required documentationbr /Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.br /Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.br /br /What weapos;re looking for...br /Friendly and smiling faces that enjoy providing courteous service to our guests!br /Professional individuals that value people and demonstrate respect for others!br /A team player willing to meet and exceed Drive-In goals and objectives.br /Strong leadership skills with the ability to motivate and lead a team.br /Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.br /br /Sure, classic cars and vintage threads may be things of the past, but the SONIC Drive-In experience will always be groovy, right on, awesome, wicked, fab, the beeapos;s knees, cruisinapos; . . . you get the picture! Itapos;s downright sensational!!br /br /Additional Requirements:br /Ability to work irregular hours, nights, weekends and holidaysbr /Hours worked are expected, but not guaranteed to be between 30 to 50 hours per weekbr /General knowledge and understanding of the restaurant industry or retail operations requiredbr /Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervisionbr /Effective communication skills; basic math, reading and computer skillsbr /Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problemsbr /Willingness to abide by the appearance, uniform and hygiene standards at SONICbr /\u2003br /POSITION:NIGHT SHIFT Managerbr /IMMEDIATE SUPERVISOR:GENERAL MANAGER, Assistance Managerbr /STATUS:HOURLY, NON-EXEMPT, Hired in as Full Time Employeebr /br /Manages and leads all aspects of the evening business; responsible for: training, coaching and development of crew; for providing quality food in a clean, safe and positive environment; and for delivering Operations Consistency and a great Guest Experience at all times.br /br /As a SONIC Night Shift Leader, you will be responsible for supervising operations and enhancing dinner and late-night Drive-In business. The required schedule is a 40-50 hour work week, 5 nights per week, 8-10 hours per shift. The Night Shift Leader will lead, coach, train and develop employees to ensure we provide quality food in a clean, safe and positive work environment so all Guests receive an enjoyable experience at SONIC!br /br /Essential Job Dutiesbr /Leads evening business Drive-In execution, driving increased Sales and Customer Measuresbr /Leads, coaches, trains and develops Crew Members, Carhops and Associate Shift Leadersbr /Manages Drive-In operations for dinner and late night business, performs closing dutiesbr /Directs and assigns Drive-In employees to ensure all aspects of Service standards are deliveredbr /Knowledgeable to write PM schedule if needed and proactively manages labor, based on sales and projectionsbr /Enforces Food Safety Audit Checklist compliance and maintains Food Cost Control during evening businessbr /Monitors and maintains Inventory levels. Places orders for food and paper within cost control proceduresbr /

About the Company

S

Sonic Drive-In Inc

As a team member you will be part of a unique concept that offers a great menu, energetic environment and is focused on guest service. With 95 locations in South Carolina, North Carolina, Georgia, Kentucky, Virginia, Delaware and Maryland, we are looking to continue expanding over the next couple years so there is plenty of room for advancement. We are a local franchise group that lives in the area and is very much involved in Sonic Drive-In. We are dedicated to utilizing Sonic growth to provide personal and professional growth opportunities for the people of Sonic. The pride, dedication, professionalism and expertise of Sonic employees are valuable resources, which we will continue to support and reward.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Food and Beverage Production
WEBSITE
https://irons.peoplematter.jobs