Communication Skills, Customer Support/Service, Food Services, High School Diploma, Inventory Levels, Inventory Management, Leadership, Microsoft Office, People Management, Point of Sale (POS) Software, Problem Solving Skills, Regulations, Resolve Customer Issues, Restaurant, Revenue/Sales Reporting, Safety/Work Safety, Schedule Development, Team Lead/Manager
Benefits/Perks
- Flexible Scheduling
- Competitive Compensation
- Career Advancement Opportunities
Job Summary
We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.
Responsibilities:
- Train and manage employees and assign duties as needed
- Lead team in providing exceptional customer service
- Resolve customer complaints gracefully and with tact
- Adhere to all health and safety rules and regulations
- Provide sales and productivity reports to upper management
- Maintain appropriate inventory levels, reorder and restock when necessary
- Cover the shifts of absent employees
Qualifications:
- High school diploma/GED
- Previous food service experience
- Familiarity with Microsoft Office, restaurant management software, and POS software
- Ability to remain calm and thrive under pressure
- Excellent management and leadership skills
- Strong communication and problem-solving skills
P
Pet Supplies Plus
At Pet Supplies Plus, we're crazy for pets, too. With more than 400 corporate and franchise locations in 26 states, Pet Supplies Plus is America's favorite neighborhood pet store. Each location offers a wide array of pet food, pet products, grooming services and animal expertise all at a great value, allowing customers to spoil their pets even more. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly. This growing Livonia, Michigan-based retailer is ranked in Entrepreneur magazine's 2015 Annual Franchise 500® list as the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate, and system size. For more information, please visit www.petsuppliesplus.com
20 to 49 employees
http://www.petsuppliesplus.com