Shift Manager

Shift Manager in Granite Falls, NC | Pizza Hut

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Shift Manager 3966 Hickory Blvd, Granite Falls, NC ID#P1-2001964-3

Position: Pizza Hut Shift Leader

Job Summary: Reports to Restaurant General Manager, Assistant Restaurant General Manager. Continue to Add to Your Leadership Skills and Take What Youve Learned to the Next Level to Manage the Restaurant Day to Day. Prepare and Lead Your Team to Run Successful Shifts.

Pay Rate (If Applicable):

Duties/Responsibilities:

• Take Ownership and Responsibility of Restaurant and Team During Shifts
• Train Team Members to Pizza Hut and Tasty Hut, LLC Standards
• Use BLAST to Resolve All Customer Complaints and Always Puts Customer Needs First
• Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)
• Responsible for Inventory and Food Orders
• Enforce and Follow Pizza Hut Service Principals (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Assist RGM With Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes
• Ensure All Team Members Have the Tools and Knowledge Necessary for Success
• Deliver High Customer Satisfaction Results on All Shifts
• Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)
• Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on Execution
• Delegate and Manage Team Member Workload While Running Shifts
• Compliant with All Laws and Regulations
• Conduct Inventory Counts and Audits
• Ensures a Safe Work Environment is Provided in Restaurant
• Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations
• Brand Steward for Pizza Hut Brand
• Manages and Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements:

• Be A Customer Maniac! - All Roles
• Serv Safe Certified
• Lead On! Shift Leader MSM courses 4-5
• Proficient at Microsoft Office
• Reliable Transportation and Computer basics
• Valid Drivers License Preferred
• Communicate, Give Feedback in Positive Manner
• National Sex Offender Registry Check
• Motor Vehicle Record

At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology") (collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.

Who We Are Restaurants Corporate

©2026 Pizza Hut, LLC. All rights reserved. The Pizza Hut name, logos and related marks are trademarks of Pizza Hut, LLC. All other trademarks are the property of their respective owners.

References to "we" and "our" include Pizza Huts corporately owned restaurants and independently owned and operated franchises. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment related matters in their restaurants. The benefits referenced may not be available at all Pizza Hut® restaurants. Pizza Hut and its franchisees are equal opportunity employers.

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This job is located in Granite Falls, NC. Candidates can explore additional roles in Granite Falls, NC and surrounding areas using the job search tool.