Shift Leader

Dunkin' Brands Group Inc

Savannah, GA

JOB DETAILS
SKILLS
Coaching, English Language, Fast Food, Food Delivery, Food and Beverage Industry, High School Diploma, Housekeeping/Cleaning, Marketing, Mathematics, People Management, Problem Solving Skills, Profit & Loss, Restaurant, Retail, Time Management, Writing Skills
LOCATION
Savannah, GA
POSTED
30+ days ago

303 Mall Blvd

Savannah Georgia

Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience.

Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience.

Team Environment • Communicate appropriately with fellow team members, treating others fairly and with respect. • Respond positively to feedback and direction given. • Hold themselves accountable for their responsibilities on their shift. • Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction • Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. • Respond to specific guest needs and resolve problems with a sense of urgency. • Adhere to Brand standards and systems, delivering quality food and beverage to each guest. • Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. • Complete all required training and support the training of other team members.

Profitability • Effectively execute restaurant standards and marketing initiatives. • Prepare all products following appropriate recipes and procedures. • Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. • Comply with all restaurant, Brand, and franchisee policies.

Skills • Must be able to fluently speak/read English • Math and writing skills • Restaurant, retail, or supervisory experience preferred • At least 18 years of age (where applicable) • High school diploma (or equivalent)

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Job Details

Job Category Team Member

Position Type Full Time

Date Posted Tue, 03 Feb 2026 17:32:24 GMT

Pay Range

Job ID 69823128e832b

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About the Company

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Dunkin' Brands Group Inc