The Shift Leader oversees daily restaurant operations during assigned shifts, ensuring guest satisfaction, team development, safety, and compliance.
Responsibilities include training staff, managing guest concerns, conducting walkthroughs, enforcing food safety standards, and supporting front-of-house service.
They manage operational tasks such as food prep, equipment troubleshooting, and POS transactions, while promoting a safe, inclusive environment.
Qualifications include a high school diploma, Serv Safe certification, POS experience, and strong communication skills.
Work environment is fast-paced, requiring flexibility for nights, weekends, and holidays. Benefits include health insurance, retirement plans, paid sick time, and growth opportunities.
Overall, the role focuses on hands-on leadership, team development, exceptional guest service, and operational excellence.