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Shift Leader

Iceburg Charlie's

Mandeville, LA

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JOB DETAILS
SKILLS
Coaching, Communication Skills, Cook Dishes, Customer Support/Service, Food Safety, Health Insurance, Hospitality and Tourism, Leadership, Operational Support, Operations, Order Processing, People Management, Quality Monitoring, Restaurant, Team Player, Training/Teaching
LOCATION
Mandeville, LA
POSTED
30+ days ago
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Training & development

 
Job Summary:
We’re looking for a motivated and reliable Shift Leader to help oversee daily operations and support the team during shifts. This entry-level management role is perfect for someone ready to take the next step in their restaurant career. As a Shift Leader, you’ll assist with managing staff, ensuring great customer service, and keeping things running smoothly when leadership is needed. 


Responsibilities: 


  • Lead and support the team during shifts to ensure smooth operations
  • Serve as the point of contact for staff questions or customer concerns
  • Assist with opening and closing duties, including cash handling and shift checklists
  • Monitor service quality, cleanliness, and food safety standards
  • Communicate clearly with team members and management
  • Help train and coach team members as needed
  • Step in where needed—whether it’s running food, taking orders, or cooking
  • Ensure all policies and procedures are followed during your shift
Compensation:
This is an hourly leadership position with opportunities for growth.
 
Qualifications
  • Minimum 2 years in the hospitality industry 
  • Must be a positive coworker. Must be able to work in a team environment
Benefits/Perks
  • We offer Health Insurance after 90 days of employment. 
  • Matching 401k
  • Employees get 30% off while working. 
  • Employees also get 30% off at ANY ARC location. 
  • Flexible Hours
  • Bonuses reflecting overall job performance and profits

About the Company

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Iceburg Charlie's