The Shift Leader oversees restaurant shifts to ensure high-quality products and exceptional customer service, contributing to profitability.
They manage daily operations, enforce policies, and ensure compliance with laws and ethical standards.
Responsibilities include maintaining product quality, minimizing customer complaints, ensuring adequate shift coverage, and managing safety, cleanliness, and costs.
They assist in inventory control, execute cash handling, and support achieving profit targets through system utilization.
Qualifications include a high school diploma or GED, with preferred food safety certifications and prior leadership experience.
Candidates must be 18+, adaptable, and able to work long hours including nights and weekends.
Key skills involve planning, effective communication, process improvement, and teamwork.
Values emphasize belonging, integrity, people focus, innovation, and having fun.
Core competencies include customer focus, results orientation, continuous improvement, agility, and collaboration.
Equal opportunity employer committed to diversity and legal employment practices.