Shift Lead / Key Holder

Drybar Shops

Austin, Texas

JOB DETAILS
LOCATION
Austin, Texas
POSTED
30+ days ago
Overview:

 Now Hiring: Shift Lead (Keyholder) at Drybar 

Location: Domain Austin
Position Type: Full-Time 


Ready to take the lead and bring the blowout magic?
If you're obsessed with amazing customer service, love lifting others up (literally and figuratively), and thrive in a fast-paced, fun-loving environment, we want you as our next Drybar Shift Lead!


About Us

Drybar is more than just beautiful blowouts. We're a movement that started in Brentwood, CA and has grown into 125+ shops across 30+ markets—and counting! Our motto says it all:
No cuts. No color. Just blowouts.
We focus on one thing and do it better than anyone else. If you're ready to be a part of a supportive, driven, and stylish team, you’re in the right place.


 What You’ll Do as a Shift Lead:

  • Be the go-to leader on shift—guiding the team and keeping the shop energy high from check-in to checkout

  • Manage the daily flow—assigning clients to Stylists, organizing breaks, and keeping everyone in sync

  • Train new front desk team members (aka Bartenders) on all things Drybar, from our 10 Core Values to our systems and service standards

  • Monitor and maintain inventory, place orders when needed, and keep the shop stocked and looking fabulous

  • Help uphold company policies and safety regulations, and flag any concerns to Shop or District Managers

  • Create a positive, solution-focused environment and model Drybar’s commitment to excellence

  • Support the front desk by providing Pipeline info and staying current on promotions and merch

  • May assist with admin tasks and step into the Bartender or Stylist role as needed (if licensed & trained)


 What We’re Looking For:

  • High school diploma or equivalent

  • 1+ year of experience in a fast-paced retail, beauty, restaurant, or hospitality setting

  • Proven leadership ability—you’ve led a shift, trained teammates, or managed operations before

  • A current cosmetology license is a plus (but not required)

  • Passion for customer service and a people-first mindset

  • Understanding of inventory and basic loss prevention practices

  • Excellent time management—you know how to prioritize and delegate like a boss

  • A team player with stellar communication and problem-solving skills

  • Motivated, upbeat, and reliable—you bring the good vibes every day

  • Willing to undergo background checks as required by law


 Perks of Being a Shift Lead:

  • Fun, team-focused atmosphere

  • Opportunities for growth (hello, future Shop Manager!)

  • Employee discounts on products and services

  • Ongoing training and development

  • A place where your leadership truly matters


Sound like your kind of gig?
Apply today and start leading with style at Drybar.


 

About the Company

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Drybar Shops