Shift Lead @ Chick-Fil-A Edinburg & McAllen

Chick-fil-A Shift Leaders are responsible for leading a team during assigned shifts to ensure a high-quality guest experience, maintain operational excellence, and support team development. As a key part of the leadership team, the Shift Leader works hands-on in the restaurant, modeling Chick-fil-A's Core Values and operational standards.

Key Responsibilities:

• Lead and manage team members during a shift to ensure efficient restaurant operations.
• Maintain a positive work environment by coaching and encouraging team members.
• Ensure all guests receive exceptional service that is accurate, fast, and friendly.
• Oversee food safety, cleanliness, and operational procedures during shift.
• Support training and development of new and existing team members.
• Handle and resolve guest complaints with professionalism and care.
• Execute opening and closing procedures with attention to detail.
• Monitor inventory levels and communicate needs to leadership.
• Ensure compliance with Chick-fil-A brand standards and local health regulations.
• May be required to work at multiple restaurant locations based on business needs

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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