Sheriff's Office Communications Management Analyst (Open & Promotional)

The San Mateo County Sheriff’s Office is seeking a highly qualified candidate to serve as the Sheriff’s Office Communications Management Analyst, supporting social media content, public information and internal communications.

Reporting directly to the Sheriff’s Director of Communications, this position will oversee development of the Sheriff’s Office Annual Report, assist with major updates to the Sheriff’s Office website, and serve as a lead content developer for the Sheriff’s Office social media accounts.

The Sheriff’s Office Communications Management Analyst will research social media best practices and trends and provide recommendations and ideas to the Sheriff’s Director of Communications and the Sheriff’s Office Communications Team.

This position will also serve as a brand champion, helping define the Sheriff’s Office brand for years to come.

The Sheriff’s Office Communications Management Analyst will assist in writing news releases, feature stories, and other materials. During emergencies, this position may also be called upon to serve as a Public Information Officer (PIO) in the County’s Joint Information Center (JIC).

There is no better time to join the San Mateo County Sheriff’s Office. With a new leadership team and a culture grounded in excellence and public service, the Sheriff’s Office is the place to be. The selected candidate will join a high-performing Communications Team where content opportunities are endless and no two days are the same.

Primary duties may include, but are not limited to, the following:

• Create engaging content for Sheriff’s Office social media accounts following best practices in policing and local government.
• Manage Sheriff’s Office social media accounts with a customer-service mindset, monitoring messages and comments to ensure timely responses to community questions.
• Capture content at community events, which may occur outside of regular business hours. 
• Edit videos for social media and internal training purposes. 
• Ensure social media and website content complies with accessibility standards.
• Develop and make regular updates to content on the Sheriff’s Office website. 
• Prepare and disseminate internal messaging, news releases, e-newsletter content, and other public information materials as needed.
• Respond to media inquiries in the absence of the Sheriff’s Director of Communications.
• Work collaboratively with members of the Sheriff’s Office Communications Team and Public Information Officers from County departments and allied agencies.
• Design graphics, PowerPoints, and promotional materials for internal and external use.
• Develop an Annual Report for the Sheriff’s Office, coordinating closely with internal stakeholders. 
• Perform related duties as assigned. 

The ideal candidate will possess: 

• A people-oriented outlook and thrive as an enthusiastic team player, bringing creativity and a willingness to think outside the box.
• Experience with editing video and multimedia content for social media.
• Knowledge of graphic design and photo editing. 
• Experience with responding to media inquiries and developing news releases.
• Excellent writing and copyediting skills, including familiarity with AP Style.
• Thoughtfulness, discretion, and tact in advising leaders and colleagues on sensitive issues and proposing solutions.
• Ability to establish and maintain effective working relationships with colleagues and partners from allied agencies.
• Excellent public speaking and presentation skills.
• Flexibility, adaptability, and a willingness to learn new skills and processes.
• Ability to work with minimal supervision and produce superior work on deadline.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.