Sheriff's Community Services Officer I

Sheriffs Community Services Officer I Salary $54,893.52 - $66,711.60 Annually

Location: Sacramento, CA Job Type: Permanent Full-Time Job Number: 28895-E Department: Sheriff Opening Date: 05/05/2023 Closing Date: 12/26/2025 5:00 PM Pacific

Job Description

Sheriffs Community Services Officer I, under supervision, performs non-hazardous vehicle code and parking regulation enforcement, special events or emergency traffic control, general traffic and parking control throughout the general unincorporated area of Sacramento County. Some positions may be assigned to a City to which law enforcement services are provided by the Sacramento County Sheriffs Department. Examples of Knowledge and Abilities:

• Knowledge of Major streets, highways, districts and points of interest in Sacramento County
• Basic arithmetic (i.e., addition, subtraction, multiplication, division, decimals, percentages, ratios, and fractions)
• English usage, spelling, grammar, and punctuation
• Ability to communicate clearly and concisely, both verbally and in writing
• Interpret and apply applicable federal, state, and local laws, codes, and regulations
• Read and use maps
• Follow oral and written procedures and directions
• Maintain courteous and cooperative behavior in adverse situations
• Learn to operate computers and various law enforcement software programs related to area of assignment
• Learn to safely operate and maintain equipment used in the performance of duties
• Learn customer service techniques for dealing with people, often in difficult or confrontational situations

Minimum Qualifications

Graduation from high school or satisfactory completion of an acceptable General Education Development (GED) Test.

General Qualifications

Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidates ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process.

License Requirement

Possession of a valid California driver license, Class C or higher, is required prior to appointment to this class. Failure to maintain a valid license may constitute cause for personnel action. Individuals who do not meet this requirement due to a physical disability will be reviewed on a case-by-case basis.

Physical Requirements

Positions in this class require the incumbents to be able to:

• Stand, walk, and/or sit for long periods of time
• Move with sufficient agility in and out of vehicles and around high traffic work areas
• Visually distinguish colors and picture resolution quality
• Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis

Work Requirements

Positions in this class require the incumbents to:

• Work various locations and shifts to provide 24-7 coverage, including nights, weekends and holidays
• Work in extreme weather conditions for extended periods of time
• Wear and maintain a designated Sheriffs Department uniform

Experience

Select the boxes for which you have experience working for the listed employers:

• None
• Sacramento County Sheriffs Department
• Law enforcement agency (e.g. city police department, Probation department, etc.)
• United States Military
• Security firm and/or in security position in a non-law enforcement organization
• Non-profit organization
• Other employer/industry

Select all the boxes for which you have completed formal training and/or education:

• None
• Customer service
• Communications (e.g. business writing program, college English/speech class, etc.)
• Driver safety (e.g. defensive driving course, formal driver safety class, etc.)
• Microsoft Excel
• Microsoft Word
• Global Positioning System (GPS)

For each selection made in response to the previous question, list the training and education completed:

• None

Select the boxes listing employers for which you have one (1) or more years of experience working in a position in which you were responsible for daily interactions with customers/members of the public:

• None
• Law enforcement agency (e.g. Sheriffs/Police/Probation Department) and/or the military
• Non-profit and/or private corporation

Select the one box that best describes your experience working in a fast-paced and time-sensitive environment in which you were responsible for multitasking while communicating with others:

• None
• I have less than six (6) months of experience
• I have six (6) months or more but less than one (1) year of experience
• I have one (1) year or more but less than 18 months of experience
• I have 18 months or more but less than two (2) years of experience
• I have three (3) or more years of experience

Select the boxes that list the duties for which you have one (1) or more years of full-time experience working directly with customers and members of the public:

• None
• De-escalating hostile or upset customers and/or members of the public in a face-to-face setting
• Working directly with customers and/or members of the public who are upset with you or your actions
• Communicating policies, procedures, laws, or actions to upset or hostile customers and/or members of the public

For each of the selections made in response to the prior question, list the following:

• None

Select the one box that best describes whether you have attended a career fair and/or job event where you have interacted with representatives from Sacramento County:

• None
• Attended in the last one (1) - three (3) months
• Attended in the last four (4) - six (6) months
• Attended in the last seven (7) months - one (1) year
• Attended an event more than one (1) year ago
• Have attended a career fair and/or job event but did not interact with Sacramento County representatives
• Have not attended a career fair and/or job event

List the following for the career fair and/or job event you attended:

• None