Case Management, Communication Skills, Customer Support/Service, Electronic Data Interchange (EDI), Employee Assistance Plan, Employee Retention, Finance, Loans, Presentation/Verbal Skills, Psychology, Retail, Service Delivery, Team Player, Writing Skills
We are seeking a resilient and compassionate Sexual Violence Outreach Worker to play a vital role in supporting individuals affected by sexual offences. This exciting new post forms part of the Integrated Plymouth Sexual Violence Service, delivered in partnership with First Light.
The role is part-time and will be primarily based in the community across Plymouth, with time also spent in our Plymouth office.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Sexual Violence Outreach Worker you will provide compassionate, flexible, and connected support to clients who have experienced childhood sexual abuse and/or adult sexual assault, in order to help them engage with the support provided by the new Integrated Plymouth Sexual Violence Service.
Many individuals accessing the service will have experienced multiple adverse experiences and may present with complex, intersecting needs such as insecure housing, substance misuse, domestic abuse, and significant mental health challenges. You will provide support that aims to meet people where they are in order to build rapport and trust as the foundation for longer-term support and interventions.
Key Responsibilities
- To build secure, consistent, and trusting relationships through a highly person centred approach as previous experiences and trauma can lead to mistrust of services, and inconsistent engagement.
- Support individuals to explore their holistic needs to increase their physical and psychological safety, sense of control and while working collaboratively with multi agency partners to ensure coordinated, wrap around support.
- Identify barriers to individuals accessing the service and determine solutions
- Actively promote and maintain a visible service presence within relevant community and partner settings to build trust and encourage referrals
- Utilise a case management system to maintain accurate and professional recording of case records and contribute to monitoring information for the service including the collection of outcomes
About You
You will need:
- An understanding of the impact of sexual violence and complex trauma
- Strong and effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- An ability to balance competing needs and priorities
- An ability to work independently and as part of a team