As the Services Experience Manager you'll be responsible for the operations and customer experience related to Geek Squad services for both electronic devices (computer and mobile phone repair) and AutoTech (car installations). You'll support between one and seven stores in a micro-market and serve as the link between services and omnichannel. You'll drive localized strategies at your home location and delegate peers and direct reports at other locations. You'll serve as a subject matter expert in the store services portfolio to identify opportunities, implement plans and drive priorities that provide best-in-class employee and customer experiences.
What You'll Do
Basic Qualifications
Preferred Qualifications
What's In It For You
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:
About Us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow Works Here.
Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Job Category: Services Group
Job Level: Manager
Minimum Pay: $53,499.00
Maximum Pay: $84,864.00
Store Number or Department: 000551 Sawgrass FL Store
Address Line 1: 12301 W Sunrise Blvd Flamingo Shopping Center
City: Plantation
State: Florida
Search Categories: Geek Squad, Retail
Zip: 33323-2230
Benefits: Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.