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ServiceNow Technical Consultant

InterSources Inc.

Indiana, IN(remote)

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JOB DETAILS
SKILLS
Application Programming Interface (API), Artificial Intelligence (AI), Best Practices, Business Skills, CSS (Cascading Style Sheet), Cloud Applications, Cloud Computing, Code Reviews, Consulting, Data Analysis, Design Document, Documentation, ERP (Enterprise Resource Planning), HTML (HyperText Markup Language), ISO (International Organization for Standardization), IT Service Management (ITSM), Identify Issues, Information Technology Consulting, International Electro-Technical Commission (IEC), Internet Security, JavaScript, Online Marketing, Oracle, Performance Management, Quality Assurance, REST (Representational State Transfer), Requirements Management, SOAP (Simple Object Access Protocol), Scripting (Scripting Languages), ServiceNow, Software Development, System Integration (SI), Systems Administration/Management, Technical Consulting, Technical Leadership, Technical Writing, Technical/Engineering Design, Test Plan/Schedule, Test Scripts, Testing, Unit Test, User Experience Design (UXD), User Interface Design, User Interface/Experience (UI/UX), Web Programming
LOCATION
Indiana, IN
POSTED
30+ days ago
Title: ServiceNow Technical Consultant
Location: Indiana
On-site/Remote/Hybrid: 100% REMOTE
Duration: 6 Months
Interview Process: Webcam
No of submissions: 1
No of Positions: 1

Job Description:
A ServiceNow Technical Consultant responsible for designing, configuring, and implementing ServiceNow solutions (ITSM, ITAM, SPM, TPRM) based on leading practices.

DAILY DUTIES / RESPONSIBILITIES:
Responsibilities include leading client workshops, mapping business requirements to technical configurations, developing custom applications using JavaScript, and integrating with external systems.
Key Responsibilities
  • Solution Design & Configuration: Lead technical workshops to gather requirements, design solutions, and configure the platform (workflows, UI policies, business rules, script includes).
  • Development & Integration: Perform hands-on development using JavaScript, HTML, CSS, and API integrations (REST, SOAP, Integration Hub).
  • Best Practices Advisor: Guide clients toward standard platform capabilities, focusing on configuration over customization.
  • Documentation & Testing: Create technical design documents, test scripts, and user stories while performing unit testing and code reviews.
  • System Troubleshooting: Serve as an escalation point for complex technical issues, implementing solutions that improve performance.

Skills:
Experience in a Senior/Principal role requiring deeper expertise in specific workflows Required 5 Years
Strong proficiency in ServiceNow platform architecture, including UI Builder (UIB), Flow Designer, Workspaces, and Employee Center. Required 5 Years
Deep knowledge of JavaScript, XML, HTML, and CSS. Required 5 Years
Ability to translate business needs into technical requirements, demonstrated through previous consulting or implementation roles. Required 5 Years
Certified ServiceNow System Administrator (CSA) in relevant modules ITSM, ITAM, SPM. Highly desired
Certified Implementation Specialist (CIS) in relevant modules ITSM, ITAM, SPM. Highly desired

About Us:
InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.

About the Company

I

InterSources Inc.

It’s all about harnessing the real power of data. InterSources Inc was founded in 2007 providing intelligent data solutions to clients across industries and geographies.

Over the years, we have built products on Business Intelligence & Big Data platform simplifying and transforming the way business intelligence and real-time data analytics empower Corporations and end-users using Softwares like Tableau, Business Objects, MicroStrategy, etc.

In the process, we have enabled companies to use data analytics to help better understand, predict and influence consumer behavior, identify new market opportunities as they emerge, provide to users the data they need, alert the user when and why key business metrics have changed and enable them to make smart decisions.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2007
WEBSITE
https://www.intersourcesinc.com/